Human Rights



In both the real-world and digital societies, consideration for "human dignity" is reflected in all our corporate activities and we constantly work to "create human-centric value".


Embedding "respect for human rights" within Fujitsu group


Completion rates for global human rights training ; 80%

Our Approach

The shared values articulated in the Code of Conduct of the Fujitsu Way are guidelines for each employee to follow when conducting their daily business operations. Prime among them is "We respect human rights", a principle that underpins all our corporate activities. We are working to ensure that this concept becomes an integral part of the day-to-day actions of all employees in the group.

In December 2014, the Fujitsu Group released the “Fujitsu Group Human Rights Statement” to promote activities that respect human rights in accordance with this Code of Conduct, as set out in the Fujitsu Way. The statement has been prepared in 21 languages, including Japanese and English, with the aim of ensuring that it becomes embedded in the corporate culture of all our group companies. Fujitsu has also set out the “FUJITSU Guiding Principles of Respect for Human Rights in Employment” to ensure that respect for human rights in regard to employment becomes firmly entrenched.

Fujitsu has publicly announced its support for the ten principles of the United Nations Global Compact(*)based on universal principles regarding human rights and rights at work, such as the Universal Declaration of Human Rights and the International Labour Organization’s (ILO) Declaration on Fundamental Principles and Rights at Work. We will continue to drive management practices that respect human rights.

  • (*)
    Ten principles of the United Nations Global Compact:
    The compact identifies ten principles that corporations should uphold in four areas: human rights, labor practices, the environment and anti-corruption.

Organizational Structure and Regular Reviews

In accordance with the "Fujitsu Group Human Rights Statement" referred to above, the Fujitsu Group is engaged in building a Human Rights Due Diligence Scheme that identifies the human rights impacts of our business activities throughout the entire global value chain, while also preventing and mitigating any negative impacts.

As part of this activity, we interviewed personnel across a wide range of departments in Fujitsu and exchanged ideas with Japan-based as well as international experts. In doing so, we identified three key areas where our business activities have a major impact: supply chain, employees, and customers and end users. We are now engaged in activities to address human rights issues in these areas.

In order to further drive Human Rights Due Diligence, within the Human Rights and Diversity pillar of our global responsible business activities, we have established a structure of regular meetings for those responsible for promoting human rights in each of Fujitsu’s operating regions. We will monitor the progress being made toward achieving our goals and KPIs in this area and continue to exchange ideas on Human Rights Due Diligence.

Activities to Raise Awareness of Human Rights

The Fujitsu Group has established a Human Rights Promotion Committee which is chaired by the board member in charge of human resources. In addition, we have set up Regional Human Rights Promotion Committees comprising regional workplace representatives in 24 Fujitsu work locations within Japan. These bodies implement activities that promote respect for human rights. We have also created similar committees in approximately 80 group companies within Japan.

The status of activities and issues with the regional and group company committees is regularly reported to the head office of the Human Rights Promotion Committee. Findings are used by the Human Rights Promotion Committee to summarize activities and set policy directions on an annual basis to drive ongoing, structured educational activities that promote respect for human rights. In order to communicate and entrench the Fujitsu Group Human Rights Statement in the culture of all group companies, we created "Business and Human Rights" posters and displayed them in approximately 230 work locations in Japan and other countries.

Human Rights Promotion Structure
Initiatives led by the Human Rights Promotion Committee

Education on Human Rights

Based on the policy directions set by the Human Rights Promotion Committee, Fujitsu and the group companies within Japan conduct education and training activities using course content that is common across the company as well as content targeting issues specific to a region or group company. There are training programs that all employees undertake when joining the company and upon promotion, as well as other training programs held year-round. These training programs cover various human rights issues, including discrimination against minorities, workplace harassment, understanding of LGBT issues, and human rights issues related to business operations. At Fujitsu, we believe it is crucial for a culture of understanding to be championed by senior management in order to instill respect for human rights. Therefore, we conduct training for newly appointed executives in Fujitsu and our group companies in Japan that teaches them our approach to corporate activities based on international human rights standards. Moreover, the Fujitsu Group has developed an e-learning program on "Business and Human Rights” that is intended for all group employees and aims to heighten awareness about human rights issues for every member of staff. As at the end of FY2019, approximately 100,000 employees of group companies, both in Japan and other countries, had undertaken this training program.

Framework for Reporting and Consulting on Human Rights Issues

The Fujitsu Group conducts its business activities worldwide in close collaboration with local communities. Working with these communities, we have established systems to engage in human rights-related consultations and information gathering both inside and outside the company, in order to listen to and understand the opinions of various parties.

The Fujitsu Group has created an intranet-based system to consult with and accept input from all Fujitsu Group employees on human rights-related issues. Within Japan, Fujitsu has set up Human Rights Consultation Service facilities in 16 locations. The matters discussed are reported to the Human Rights Promotion Committee and regularly communicated to auditors, with careful consideration given to ensuring that personal information and privacy are respected. The objectives are to understand the utilization status of this consultation service and to put in place initiatives designed to prevent recurrences of any breaches.

Through the Compliance Line/Fujitsu Alert structure, the Fujitsu Group receives reports and offers consultations related to compliance issues, including human rights issues, for all Fujitsu Group employees, customers, suppliers and other third parties globally. The Fujitsu Group has also set up the Compliance Line for Suppliers in Japan as a channel for receiving reports from suppliers in Japan regarding any actions that are potential or actual instances of non-compliance in our purchasing activities.

Initiatives to Prevent Forced Labor and Child Labor

The Fujitsu Group has stipulated that it will not use forced labor or child labor. Every year, the Fujitsu Group conducts a written CSR survey based on the ISO 26000 standard in order to check on our initiatives for preventing forced labor and child labor.

We also make our stakeholders aware of the Fujitsu Group CSR Procurement Guideline, which includes provisions on the elimination of forced labor and child labor. Furthermore, we request that our suppliers complete a written survey on the status of CSR initiatives including steps to eliminate forced labor and child labor.

Initiatives on AI Ethics

In March 2019, the Fujitsu Group formulated and announced the "Fujitsu Group AI Commitment".

As the companies which carry out AI-related businesses including research, development, implementation and operation activities, we hope to encourage our customers' business innovations, keep communication with stakeholders in the community, and distribute the enormous value of AI to the society. For that purpose, the commitment outlines our promises with the customers and the community.

In line with that commitment, we internally pile up efforts to prevent ethical issues around AI through a range of measures. For example, we held in-house training course in AI ethics for employees involved in AI businesses. Further, we also established the 'Human Centric AI' Working Group with the role of resolving concerns and issues that arise in actual business activities, such as human rights, privacy and ethical concerns.

In September 2019, Fujitsu established the Fujitsu Group External Advisory Committee on AI Ethics, a body comprised of outside experts in AI and other sectors. The committee provides objective appraisals of our initiatives on AI ethics, and its outcomes are shared with Fujitsu's Board of Directors. This mechanism incorporates our efforts on AI ethics into our corporate governance regime, and we keep on reviewing and improving our activities.

FY2019 Performance

Fujitsu Initiatives Addressing Human Rights Issues in Three Areas of Human Rights Due Diligence

AreasHuman Rights IssuesMajor Activities in FY2019
Supply ChainWork environment/high-risk minerals
  • Conducted a CSR Survey to check the adoption status of the RBA Code of Conduct by suppliers (107 key suppliers and manufacturing-related employment agencies and subcontractors) and actioned the feedback from the survey results
  • Notified parts suppliers, manufacturing subcontractors and manufacturing employment agencies of the Fujitsu Group CSR Procurement Guideline and requested submission of their written agreement to the guideline
  • Conducted RBA Code of Conduct adoption audits of three suppliers
  • Checked Fujitsu group manufacturing sites for the status of their compliance with the RBA Code of Conduct
  • Conducted mock audits of RBA Code of Conduct adoption at three group manufacturing sites in Japan and other countries
  • Conducted "Responsible Procurement" e-learning courses for Fujitsu Purchasing Department staff
EmployeesDiscrimination and harassment/working hours
  • Conducted a written survey of 97 group companies in Japan and other countries based on the ISO 26000 standard to check on the status of initiatives promoting respect for human rights
  • Conducted e-learning courses for all employees on preventing harassment in the workplace, including preventing discrimination against members of the LGBT+ community, with content that reflected changes to Japanese legislation (Act on Comprehensive Promotion of Labor Policies)
  • Continued training for new and promoted employees, as well as human rights training in each region throughout Japan, with the aim of preventing various forms of discrimination and harassment
  • Conducted group-wide "Barrier-Free Minds" workshop (group-based training and e-learning) aimed at establishing workplaces and a society in which everyone can participate actively, whether disabled or not
  • Reviewed internal systems, monitored ICT usage and delivered management reforms to promote diversified, flexible work styles that are not predicated on long working hours
  • Conducted "Unconscious Bias” e-learning courses for all employees to help reveal underlying systemic discrimination while also further promoting diversity and inclusion, and expanded the courses to include group companies in Japan
  • Reviewed internal corporate regulations, documentation and so on to ensure consistency with the RBA Code of Conduct
Customers and end usersPrivacy and data security
  • Announced the Fujitsu Group AI Commitment and conducted an assessment of the impact of AI on human rights. We will systematically identify the points that should be taken into consideration for each industry and for the tasks in each occupation when promoting AI businesses, and then refer to these points when planning specific measures

Education on Human Rights Issues

    • Preventing Workplace Harassment: Aimed at creating inclusive workplaces where everyone is welcome
    • Discrimination against minorities, workplace harassment, promoting an understanding of gender diversity and human rights issues related to business operations
    • Training for new employees: 1,130 attendees (Fujitsu figures)
      Training for promoted employees: 2,768 attendees (Fujitsu figures)
      Training for new executives: 50 attendees

Activities to Raise Awareness of Human Rights

  • Held a contest in which employees of Fujitsu and group companies in Japan and their families devised slogans to promote human rights awareness: 4,102 submissions
  • Distributed human rights messages to employees of Fujitsu and group companies in Japan timed to coincide with Human Rights Week (December 4-10, 2019)
  • Displayed posters promoting human rights awareness in the workplaces of Fujitsu and group companies in Japan.
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