Fujitsu Retail Technology and Hospitality IT Solutions – make the sale, serve the customer
It’s not the technology that counts, it’s the people. That’s the essential truth in any service industry. Technology is an enabler: it empowers associates to engage with consumers and close the sale, repeatedly, with greater efficiency and productivity.
At Fujitsu, we place that idea at the heart of everything we do. We deliver digital solutions which transform your operations across the entire supply chain so that each sales encounter adds value. Find out how our Connected Retail Solutions help you to:
- Offer truly Human Centric Retail
- Achieve Frictionless Shopping
- Deliver Operational Excellence
- Execute Easy Order Everywhere
Fujitsu and the future of retail
How will Digital Transformation Impact the Retail Industry?
Values and behavior of consumers are rapidly changing. Retailers need to shift from the conventional supplier centric model to a human centric model. Fujitsu identifies five key factors that have a major impact to the industry's future and proposes how Fujitsu helps retailers transform their business with digital technologies.
Fujitsu Co-creates with you to design your core to Store retail business
Learn what our EuroShop Partner Ecosystem looks like !Find out how Frictionless Shopping powered by the latest generation Self-checkout and Store staff empowerment solutions deliver higher levels of customer satisfaction. Digital Transformation of the ICT backbone goes beyond store technology.
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Fujitsu@EuroShop 2020 – From Core to Store
Ever thought about what is the core of your retail business ? It might sit deep in your data center ! Digital Transformation doesn’t stop at improving the front end customer experience. It needs to include the full ICT landscape of yours.Take a look at Fujitsu’s “From the Core to the Store” approach for retailers.
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Delivered a Connected experience with Tomorrow’s Shop Floor
It’s tough in retail. A constantly evolving market demands a relentless focus on delivering a connected, relevant, and frictionless experience for customers while empowering your people do what they do best.
Technology is a key enabler. There are solutions available today which can turn your stores into frictionless, responsive, and intelligently targeted space that delivers growing revenues. Tomorrow’s Shop Floor enables you to benefit from those technologies right now. Bust queues, target offers, ease payments, empower your people in store and cut fraud. There’s no time to wait. It’s time to act.
Turning your operations team into champions of change
The high street isn’t dying. It’s simply changing. There will be winners and there will be losers. Success will depend on your ability to transform your retail operations, from end-to-end.
Total Managed Store brings together everything you need to enable Connected Retail. All this is achieved at scale and pace, and delivered consistently across multiple stores and territories, as a fully managed service.
Lead in a digital world with Cloud Powered Retail
Succeeding in retail has never been more difficult. The competition is fierce. Your customers expect more. And for many, time is running out to get it right. Fujitsu and its partner ecosystem (Microsoft Azure, VMware, SAP, Oracle) are helping retailers to compete and succeed in a new, digital world – providing the retail technoloy solutions - platforms, apps and services that enable seamless, omni-channel interactions and truly data-driven insights.
Enterprise and Cyber Security - Tackling threats in Retail
Retailers have a big challenge: They must adopt new ways of working and integrate new technologies to connect with their customers.
Hackers, criminal gangs, hacktivists are becoming increasingly aware of these technologies and are looking for ways to access the retailers critical infrastructure to steal data. A holistic view about the threats and risks is becoming increasingly important.
The Connected Retail Experience Center
For over 3 decades, Fujitsu has been enabling the world’s most progressive retailers using our innovative retail solutions. The Connected Retail Experience Center demonstrates some of our most powerful solutions that you can deploy with Fujitsu, across your stores, today.
Watch the video to find out how our solutions transform logistics through digital capabilities, predict and maintain your in-store infrastructure and most importantly, provide insight that drives sales across the shop floor.
See how our customers solved their challenges
Digitally transforming Tom&Co to the cloud
Fujitsu is working with Hapbit to manage stock keeping in over 150 Tom&Co petfood stores in Antwerp, Belgium.
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Whitbread: over 600 applications have been rationalised to just seven
Whitbread engaged Fujitsu to rationalise over 600 legacy applications creating a more agile and easily managed software environment. A more flexible platform enables Whitbread to be responsive to market and operational demands.
News & Trends
Quantum Marketing comes to retail
It can accurately and instantly deliver personalized content to existing and prospective customers through engaging and targeted web content, thereby influencing their purchase decisions.
What does 2020 have in store for AI and data management ?
What does 2020 hold for the application of artificial intelligence in business? How can firms take personal technology to the next level ?
How to Drive Meaningful Customer Engagements and Better Marketing Outcomes
Customer engagement is defined as all the interactions a customer has with your brand. It’s the ongoing relationship a brand orchestrates, and a customer chooses to engage with, in order to boost retention and loyalty. An engaged customer spends more and is often a band’s most loyal ambassador.
Meet our retail experts
Executive Director, Global Retail, Fujitsu
Director of Retail and Hospitality, EMEIA