Fujitsu Retail Technology and Hospitality IT Solutions – Always On, Always Connected

A new retail world is emerging where technology connects and interlinks everyone and everything. Today’s customers expect their in-store and online experiences to match, and retailers must adapt and become truly connected if they are to keep pace with rising demand for a consistent customer experience delivered through multiple touchpoints and channels.

At Fujitsu, we understand the retail environment in which you operate and the need for reliability, agility, and flexibility. We develop and deliver innovative solutions for retail and hospitality that future-proof customer experiences in an omni-channel world. Our Connected Retail solutions are focused on enabling you to:


Delivered a Connected experience with Tomorrow’s Shop Floor

It’s tough in retail. A constantly evolving market demands a relentless focus on delivering a connected, relevant, and frictionless experience for customers while empowering your people do what they do best.

Technology is a key enabler. There are solutions available today which can turn your stores into frictionless, responsive, and intelligently targeted space that delivers growing revenues. Tomorrow’s Shop Floor enables you to benefit from those technologies right now. Bust queues, target offers, ease payments, empower your people in store and cut fraud. There’s no time to wait. It’s time to act.



Turning your operations team into champions of change

The high street isn’t dying. It’s simply changing. There will be winners and there will be losers. Success will depend on your ability to transform your retail operations, from end-to-end.

Total Managed Store brings together everything you need to enable Connected Retail. All this is achieved at scale and pace, and delivered consistently across multiple stores and territories, as a fully managed service.



Lead in a digital world with Cloud Powered Retail

Succeeding in retail has never been more difficult. The competition is fierce. Your customers expect more. And for many, time is running out to get it right. Fujitsu and its partner ecosystem (Microsoft Azure, VMware, SAP, Oracle) are helping retailers to compete and succeed in a new, digital world – providing the retail technoloy solutions - platforms, apps and services that enable seamless, omni-channel interactions and truly data-driven insights.


Retail Tech Japan 2019
(Event Report)




FUJITSU at RETAIL TECH JAPAN 2019. RETAIL TECH is Japan's largest and most influential trade show specializing in retail information systems. This is where FUJITSU provided an overview of their Human Centric Retail approach*

*The products and services on the video may not be available outside Japan.

Enterprise and Cyber Security - Tackling threats in Retail




Retailers have a big challenge: They must adopt new ways of working and integrate new technologies to connect with their customers.

Hackers, criminal gangs, hacktivists are becoming increasingly aware of these technologies and are looking for ways to access the retailers critical infrastructure to steal data. A holistic view about the threats and risks is becoming increasingly important.

The Connected Retail
Experience Center




For over 3 decades, Fujitsu has been enabling the world’s most progressive retailers using our innovative retail solutions. The Connected Retail Experience Center demonstrates some of our most powerful solutions that you can deploy with Fujitsu, across your stores, today.

Watch the video to find out how our solutions transform logistics through digital capabilities, predict and maintain your in-store infrastructure and most importantly, provide insight that drives sales across the shop floor.


News & Trends

Meet our retail experts

Richard Clarke

Executive Director, Global Retail, Fujitsu

Richard_Clarke
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Bruno Sirletti

Director of Retail and Hospitality, EMEIA

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Fujitsu Retail Technology and Hospitality IT Solutions – make the sale, serve the customer

It’s not the technology that counts, it’s the people. That’s the essential truth in any service industry. Technology is an enabler: it empowers associates to engage with consumers and close the sale, repeatedly, with greater efficiency and productivity.

At Fujitsu, we place that idea at the heart of everything we do. We deliver digital solutions which transform your operations across the entire supply chain so that each sales encounter adds value. Find out how our Connected Retail Solutions help you to:

  • Offer truly Human Centric Retail
  • Achieve Frictionless Shopping
  • Deliver Operational Excellence
  • Execute Easy Order Everywhere