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Insurance Technology

Enabling human-centric innovation for insurance
| Insurance Solutions | Back Office Solutions | Digital Solutions | IoT and Telematics | Cyber Security |
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Fujitsu Insurance Transformation

For over 4 decades, Fujitsu has been a trusted IT services and solutions provider to the financial sector. We have experience of working with insurance services providers around the globe, and have helped half of the Fortune 500 to;

  • reduce fraudulent activity
  • cut operating costs to drive profitable growth
  • secure customer data
  • address risk and compliance
  • enhance the customer experience

Within the insurance sector, there are various challenges providers face. Fraud is growing at an alarming rate, with fraudulent claims costing insurers £billions every year. In addition, the introduction of insurance aggregators to the market, has increased competition and price pressure. This means that despite risks and insurance pay outs remaining constant, insurers are being forced to cut premiums which is making driving profitable growth a challenge. For the majority of customers, price remains a major consideration when choosing an insurer, with 74% of UK consumers advising that they base their choice on price, and just 24% advising their choice is based on the quality of the customer experience

While price is a major factor, today customers want it all - low premiums and high service levels, and the challenge for insurers is to deliver both. At Fujitsu, we offer:

  • sustainable customer-centric innovation that can help you to rise to the challenge of reducing prices to acquire new customers, while improving the customer experience to aid retention
  • smart/connected technology that can help you in your fight against fraud and enable you to get closer to your customers


Fit for Digital – Is the financial sector ready for digital disruption?

Sector-wide, digital disruption is leading to increased competition, innovative new technology and a fast rate of change. In our 2016 Fujitsu research report - Fit for Digital, we surveyed 1,200 C-Suite decision makers, including 357 from the financial services sector, to discover if they are prepared for the impact of digitalisation and the changes it will bring.
Are you ready to face the challenges of digital disruption and take advantage of the opportunities it brings?
find out more
Fit for digital report


Find out more about our solutions and services

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Back Office Solutions

Fujitsu Enterprise Service Management solution - ServiceNow, Hybrid IT, and Workplace Transformation offerings can enable you to reduce your costs, improve your efficiency and revitalise your back office processes.

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Digital Solutions

Fujitsu’s digital financial services platform Finplex, enables you to rapidly transform and deliver innovative services that improve the customer experience.

IoT

IoT and Telematics

Fujitsu Connected Home, Fleet Management and Data Analytics, can enable you to better understand your customers’ behaviour to reduce premiums and deliver an enhanced customer experience.

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Cyber Security

Fujitsu network security solutions, ID as a Service, data loss prevention and biometrics can enable you to reduce fraud, remain compliant and protect against the threats posed by cyber-attacks.


See how our customers solved their challenges

DHL case study
Nanto Bank
Belfius case study

DHL - UK

Using Fujitsu UBIQUITOUSWARE, emergency services can now track the wellbeing of individuals in the field.



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Nanto Bank - Japan

Using mBaaS service based on MetaArc, Fujitsu integrated the management of multi-vendor smartphone applications.




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Belfius Bank - Belgium

Using Fujitsu Sign’it, customers can now open an account using a mobile app.





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Insurance Insights

insights-img Digital disruption in insurance Why Insurance is quickly becoming the ‘I’ in AI Blind spots and security basics How IoT could change the way we think about home insurance Can cloud support compliance globally RegTech and AI How the digital workplace is shaping financial services


Meet our insurance experts

Mark Boulton
Mark Boulton
Fujitsu, Director for Insurance, UK & I

in  Blog Articles
Kathy Weir
Kathy Weir
Fujitsu, Associate Director, Insurance, UK & I

in
Ian Bradbury
Ian Bradbury
Fujitsu, CTO, Financial Services UK & I

in  Blog Articles
Contact us to find out more about Fujitsu's innovation for insurance >>