Industry 4.0 and the rise of the smart factory

Manufacturing is entering a period of radical change and transformation. Industry 4.0, which focuses on virtualization, decentralization, real-time capabilities, service orientation, and modularity, is the next phase of digitalization in manufacturing.

It’s a new approach that uses hyperconnected technologies to better understand operations and transform working with partners, suppliers and customers. It combines traditional production processes with innovative technologies such as IoT and AI to improve connectivity, communication, and automation.

At the heart of Industry 4.0 is the smart factory where machine intelligence, advanced networking, and real-time controls enable manufacturers to respond to disruptive trends, enter new markets, deliver better products, and get ahead of operational challenges such as equipment maintenance and factory downtime.

Key factors in digital factory transformation:


Connectivity - processes, machines, and people are connected to improve efficiency.


Optimization - high levels of automation to increase uptime and productivity.


Agility - configurable factory layouts and implementation of product changes in real-time.


Transparency - visibility across all operations to allow real-time decision making.


Proactive – automated re-stocking, fault detection, and safety monitoring.

It’s time to think outside the factory

Manufacturing is being transformed by digital technologies and rising volumes of data, which the entire sector needs to think and act differently. A narrow focus on what happens inside the factory will slow digital transformation. It’s vital to think about the entire end-to-end ecosystem – from supply chains to customer outcomes. And it’s the customers who are driving change. It’s vital to respond quickly to their rapidly evolving needs.

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The Challenges and Opportunities of the Smart Factory

In 2019, Fujitsu, in partnership with Teknowlogy Group (PAC), conducted a study of IT and OT decision-makers at 204 large European manufacturers. The survey shines a light on the latest challenges and opportunities around the Smart Factory concept and asks where manufacturing firms are on their journey. To get a comprehensive view of the latest market trends, have a read of our Report

Fujitsu intelligent manufacturing solutions

As a world-class manufacturer with 50 years of experience itself, we understand the challenges you face on the road to digital factory transformation. Using our own and partner technologies and connected solutions we are continuously optimizing our own manufacturing and operating environment.

We know how to apply new technologies such as IoT, AI, machine-learning, RPA and Cloud services. Connecting industrial machines and devices to the internet through the Cloud is a major step in simplifying business processes, and with our range of trusted cloud solutions, we make it easy for you to adopt Cloud in a cost-effective and well-governed way.

From sourcing, procurement, processing, and manufacturing, to distribution, warehousing, customer service, and sales, we can help you to improve efficiency, increase throughput, reduce inventory, view processes, and address production bottlenecks in real-time.

Our range of solutions includes:

  • Predictive Maintenance
    With our Intelligent Engineering approach, we deliver proactive support that’s focused on business outcomes. Using analytics, we predict potential problems and resolve them before they become issues to ensure that your business remains up and running.
  • Intelligent Dashboard
    With our Fujitsu Intelligent Dashboard, we provide a window on manufacturing optimization. Dashboard delivers a single real-time view of your entire operation, with management reporting and drill down to machines and processes for root cause analysis.
  • SAP Manufacturing Solutions
    We have wide-ranging experience in the design and implementation of SAP platforms and services for global manufacturers. We can help you monitor, control, and optimize your production processes.
  • Cloud-Based Services
    With our Fujitsu Cloud services and solutions, we help you to transform how you operate, integrate into supply chains and make products. We work with you to co-create a solution to reduce costs and increase your competitive edge.
  • Digital Supply Chain  
    With our Fujitsu GlobeRanger suite of solutions, we ensure end-to-end supply chain visibility, traceability, security, and efficiency – from goods in right through to customer delivery.
  • Enterprise Service Management (ESM) 
    With our ServiceNow offering, we help global manufacturers deliver business services smarter, better and faster. ServiceNow enables the journey to the smart factory by leveraging automation, improving IT service management and reducing reporting complexity.
  • Workplace Services
    With Workplace Anywhere we connect people, data, applications, processes, and devices in a secure way. We offer a blended managed service that provides access to traditional, virtual and mobile to deliver an agile and connected workforce.
  • Security
    We work in partnership with world-leading security vendors including; Log Rhythm, Symantec, Forcepoint, Check Point, becrypt, McAfee, Juniper, and Proofpoint. We are experts in protecting systems, processes and customer data.
  • Platform for Digital Business 
    With our digital Platform-as-a-Service - RunMyProcess we deliver end-to-end digital systems that connect people, software and things to transform your manufacturing operation.
  • Robotic Process Automation (RPA)
    With Fujitsu Robotic Process Automation, you can increase your operational efficiency, deliver productivity improvements, minimize costs, reduce human error, and enhance your customer experience.
  • Artifitial Intelligence (AI) and IoT
    By combining the power of IoT with digital technologies, AI, and network solutions we deliver a 360-degree view of how your business is running and performing 24/7. We connect objects across your entire manufacturing operation enabling you to automate processes, anticipate issues, and build better products.

Manufacturing Insights

Meet our manufacturing experts

Graeme Wright

CTO Manufacturing, Utilities and Services

Graeme Wright
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Adrian West

Director for Manufacturing, Utilities and Services

Adrian West
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