Retail Technology and Hospitality IT Solutions

Make the sale, serve the customer

Innovation and transformation have been talked about for years in Retail & Hospitality and on a worldwide scale…and then 2020 happened, accelerating the need to evolve rapidly in a digital world.

Fujitsu are unravelling the complex challenges in Retail & Hospitality for our customers to create the environment for lasting change.

Recognising the collaborate power of people, technology and operations, together we’ll strengthen your organisation and drive your business forward.

We have the deep expertise, trusted technology and human-centric innovation capability to support our Retail & Hospitality customers in their journey towards Digital Transformation. By optimising today, we can begin shaping tomorrow with you.

Connected Retail

It’s not the technology that counts, it’s the people. That’s the essential truth in any service industry. Technology is an enabler: it empowers associates to engage with consumers and close the sale, repeatedly, with greater efficiency and productivity.

At Fujitsu, we place that idea at the heart of everything we do. We deliver digital solutions which transform your operations across the entire supply chain so that each sales encounter adds value.

Find out how our Connected Retail Solutions help you with:

Easy Order Everywhere

Easy Order Everywhere

Shopping can start on a mobile and continue instore.


Transforming Retail Through Digital

At Fujitsu we believe the challenges faced by our retail and hospitality customers can be addressed through digital transformation. Our vision is to create a world where people are empowered by technology to innovate, enrich lives, create new business opportunities and to improve society. We are proud that through digital transformation and technical innovation we are helping to shape a better world with our customers, and together we'll create the innovative thinking you need to secure competitive advantage.

Explore how Fujitsu’s digital innovations are helping our retail & hospitality customers solve their most pressing challenges today. Using data-driven decision making to drive a safer, more prosperous future for both their customers and colleagues alike.


Turning your operations team into champions of change

The high street isn’t dying. It’s simply changing. There will be winners and there will be losers. Success will depend on your ability to transform your retail operations, from end-to-end.

A Total Managed Store brings together all the technology pieces you need to enable Connected Retail. As a fully managed service, this is achieved at scale and pace, and delivered consistently across multiple stores and territories.



Enterprise and Cyber Security - Tackling threats in Retail

Retailers have a big challenge: They must adopt new ways of working and integrate new technologies to connect with their customers.

Hackers, criminal gangs and hacktivists are becoming increasingly aware of these technologies and are looking for ways to access retailers’ critical infrastructure to steal data. A holistic view of the threats and risks is becoming increasingly important.


News & Trends


Meet our retail experts

Nigel Naylor-Smith

Nigel Naylor-Smith

Head of Retail and Hospitality, UKI

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