Business Case for using Unified Communications
Driving value through collaboration
Fujitsu's Cloud Connect Communications suite removes the headaches that can occur with end user IT systems. Fujitsu recognises the value of feature-rich integrated communication services and how these services can drive productivity, revenue and streamline costs. CIOs are seeking to eliminate commodity functions from IT and push them into the cloud whilst not compromising on flexibility and the customisability of retaining an on-premise solution.
That is why Fujitsu brings you Cloud Connect - a single suite of fully managed, hosted communication tools that are available under a single contract, at a single price. It helps you to maximise collaboration across your organisation with rich communication and collaboration tools including IP communications, IM, Presence, mobile collaboration and web conferencing.
What does Cloud Connect Communication mean for you?
Introduction to Infrastructure as a Service - Enabling you to focus on core business activities
Business agility - Scaling resource to meet business demands
Service flexibility - Flexing IT services to meet current requirements
Reduce Total Cost of Ownership (TCO) - Shifting towards an operating expenditure (OPEX) model
Enhanced service levels - Central provisioning, monitoring and management
The communication suite consists of:
A comprehensive management and support service for cloud-based IP telephony.
Hosted in resilient Fujitsu Data Centres.
Includes PBX, handset, calls and bandwidth services.
Combines UCC products, including IM, application sharing, web-conferencing and tele-presence.
Hosted Contact Centre includes interactive voice response, queue management and integration with CRM systems.
Agents can access services anywhere within your Cloud.
Standardisation of applications and settings across company smartphones and tablets, regardless of the user’s location.
Incorporates defined processes and hardware configurations for the management of mobile devices.