Skip to main content


United Kingdom

Archived content

NOTE: this is an archived page and the content is likely to be out of date.

Fujitsu wins five-year contract in Royal London deal

Fujitsu UK & Ireland

London, August 12, 2015

Fujitsu today announced it has won a contract with Royal London, the largest mutual life, pensions and investment company in the UK. Under the five-year contract Fujitsu will host Royal London’s VME (Virtual Machine Environment) operating system and deliver the operations, support functions, processing, applications and development for one of Royal London’s long-term ‘closed’ book of insurance policies.

Royal London continues to invest in new technology to drive the business forward. The VME operating system represents legacy infrastructure which needs to remain in place for the duration of the policy book. Royal London required a low risk, cost effective solution, whilst ensuring long term support for applications needed for many years. Fujitsu’s expertise in this area will ensure Royal London of a secure and reliable long term service allowing the organisation to continue to focus on IT modernisation. 

“The customer experience is our primary focus. On this application, we have an estimated 1.5million policies to service. Our main concern was ensuring that customers are not adversely affected, either during the transition of the hosting of the mainframe, or through the continued support. We want a very stable service that works like clockwork and Fujitsu delivers that,” explained Andy McGarrie, Chief Technology Officer at Royal London. “By handing over the support of this  IT platform to Fujitsu, we can also ensure that we focus on driving technological innovation within the business – allowing us to truly adopt a ‘hybrid’ approach, maintaining legacy where needed and driving innovation where possible.”

During the initial five-year contract which includes improved disaster recovery services, Fujitsu will enable Royal London to maintain its high level of customer service and seek to make the applications more agile and efficient.

“For many organisations there remains a practical requirement to ensure they maintain legacy mainframes – even as the wider business adopts new, innovative platform solutions,” said Anne MacRae, Head of Financial Services, UK & Ireland. “That’s why VME remains an integral part of the technological infrastructure that we call Hybrid IT. At Fujitsu, we continue to have confidence in VME as a platform and we will continue to develop it to provide solutions and services that meet the needs of our clients. As we work with Royal London our objective is to perform our role in maintaining these applications such that the new support is virtually ‘invisible’ to the business and gives its customers the high level of services that they have come to expect.”

About Fujitsu Global

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 159,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.8 trillion yen (US$40 billion) for the fiscal year ended March 31, 2015. For more information, please see

About Fujitsu UK & Ireland

Fujitsu UK & Ireland is a leading IT systems, services and products company employing 12,000 people with an annual revenue of £1.67 billion. Additionally, Fujitsu’s other operations in the UK bring its total employee numbers to over 14,000 and its total revenues to £1.8 billion. Its business is in enabling its customers to realise their objectives by exploiting information technology through its integrated product and service portfolio. This includes consulting, applications, systems integration, managed services and product for customers in the private and public sectors including retail, financial services, telecoms, government, defence and consumer sectors. For more information, please see:

About Royal London

Royal London is the largest mutual life, pensions and investment company in the UK, with Group funds under management of £86.3 billion. Group businesses serve around 5.3 million policy holders and employ 2,859 people. (Figures quoted are as at 31 March 2015).

The Group is currently moving all of its UK businesses under a new version of the Royal London brand. The Group's independent wrap platform will remain branded Ascentric.

Daisy Onida

Phone: Phone: +44 (0) 20 7861 2800
E-mail: E-mail:
Company:Harvard PR

Graham Goulden

Phone: Phone: + 44 (0) 843 354 9568
E-mail: E-mail:
Company:Fujitsu UK & Ireland

Date: 12 August, 2015
City: London