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Fujitsu strengthens retail consulting team

Fujitsu Services has strengthened its retail team with the appointment of two leading consultants, Andy Taylor as retail principal in the Business Transformation Group and Richard Clarke as lead for the Retail Consulting Practice.

May 10, 2007

Dr Mark Dorgan, European retail partner, Fujitsu Services, comments: “These appointments strengthen our ability to work with retailers to better understand their businesses and deliver a differentiated customer experience. Both Andy and Richard have extensive experience in the retail market that make them valuable additions to our team and to our customers.”

In his new role, Andy Taylor will focus on bringing deep retail and technology experience to deliver superior value to UK retailers. In particular, Andy will concentrate on services to help retailers drive growth and increase loyalty through providing customers with a personalised experience that is tailored to their needs. As well as looking at ways to drive increased value for Fujitsu’s current customers, Andy will work with the company’s existing retail team to engage with other retailers.

Richard Clarke will lead a team of retail consultants who will focus on working with retailers to develop their consumer offering and supporting processes. The team will primarily concentrate on helping retailers to realise the benefits of technology deployments and how to link them into their IT strategies.

Prior to joining Fujitsu, Andy and Richard both worked in the retail practice at Accenture. Andy has spent ten years working almost exclusively with retail clients focusing on strategy, process and technology consulting. Richard, who has worked in the retail industry for over 17 years, spent six years in the retail practice at Accenture.

Demonstrating its commitment to the retail market, Fujitsu has also launched a Retail Products Group – a team developed from internal product specialists who will focus on developing the company’s offering.

About Fujitsu Services

Fujitsu Services is one of the leading IT services companies in Europe, Middle East and Africa . It has an annual turnover of £1.74 billion, (€2.58 billion) employs 14,500 people and operates in over 20 countries. It designs, builds and operates IT systems and services for customers in the financial services, telecom, retail, utilities and government markets. Its core strength is the delivery of IT infrastructure management and outsourcing across desktop, networking and data centre environments, together with a full range of related services, from consulting through integration and deployment. Headquartered in London , Fujitsu Services is the European-centred IT services arm of the Fujitsu Group. The Fujitsu Group is a US$45 billion (€37 billion) leader in customer-focused IT systems and services for the global marketplace.

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Company:Fujitsu Services

Date: 10 May, 2007