Occupational Health and Safety

Fiscal 2023 Results

The Fujitsu Group aims to achieve zero occupational accidents, implementing various measures to create a safe and comfortable working environment at all workplaces and promote mental and physical health. Specifically, we provide information on health and safety, offer training opportunities to promote awareness towards health and safety and take steps for the prevention of occupational accidents, as well as encourage employees to develop exercise habits and take preventive actions against accidents. Furthermore, we also strive to maintain and improve the quality of our activities, including acquisition of international certifications. The details of our initiatives aimed at improving employee safety and health are reported and shared with the Sustainability Management Committee, which meets semi-annually.

We provide health and safety training, as well as health education that raises health awareness, for the entire Group and for the unique environments at each office. In particular, industrial physicians and counselors send messages as necessary in regard to topics such as lifestyle diseases and various vaccinations, and physical and mental health maintenance in order to raise employee awareness.
We also utilize Fujitsu Learning Experience to create an environment where anyone, at a global level, can learn anytime with initiatives suited to the circumstances of each region and country.
In Japan, health and safety education is provided via e-learning to new employees of Fujitsu or Group companies to acquire useful basic knowledge on occupational accident prevention and self-management of health (2,196 people/year complete the course).
In the Europe region and at the Global Delivery Center, online training (Safety Awareness World, City Safety Challenge) allows employees to experience various work environments around the world for the purpose of understanding and properly managing workplace health and safety risks. This training also contributes to spreading the use of support tools aimed at ensuring safety at all workplaces. We also conduct specific training and campaigns in specific countries-for example, virtual reality fire safety training in Poland and a workplace health and safety module in Australia that received the LearnX 2023 Platinum Award.
In Hong Kong, we held a talk session in July 2023 on complications from COVID-19 infection and conducted a stretching class using a meditative sound bath in December 2023. In Taiwan, we held workshops on occupational health three times during the year, conducted workplace safety and health activities in line with the Taiwanese government's regulations, and obtained the Healthy Workplace Certification-Health Promotion Mark from the Health Promotion Administration (MOHW-HPA).

In support of the purpose of the International Labour Organization’s (ILO’s) World Day for Safety and Health at Work, we conduct awareness-raising activities on employee occupational safety and health at a global scale. For the 2023 World Day for Safety and Health at Work, we delivered a message to all employees about the importance of health and safety and a safe and healthy work environment.
In the Europe region, the Americas region, the Asia Pacific region, and at the Global Delivery Center, we conducted awareness campaigns on reporting hazards, accidents and incidents, and provided a variety of guidance for challenges in working from home and shift work, workplace adjustments, ensuring safety in abnormal weather conditions, occupational stress, safe lifting and working alone. To support employees on overseas business trips, we have also introduced risk assessments and provide guidance to ensure employee safety when overseas. In addition, we have in place occupational safety and health support tools for employees and conduct mock training in preparation for emergency situations (terrorist threats, pandemics, extreme weather events, fires, etc.).

The international standard of ISO 45001 certification for occupational health and safety management (OH&S) has been obtained by some Group companies in Japan and by Group companies in the UK, Ireland, France, Spain, Australia, New Zealand, Germany, and Portugal, and in fiscal 2023, Group companies in India and Estonia newly gained certification. In addition, a team of occupational health and safety experts who are members of IOSH (Institution of Occupational Safety and Health) with training as ISO45001 lead auditors have been deployed in various overseas regions outside Japan to support a diverse workforce.
For external evaluations, we were recognized for our efforts to maintain and provide a healthy and safe working environment, and received the Work Environment Award from the Estonian Labour Inspectorate and the International Safety Award from the British Safety Council. We also participate in the Global Electronics Council’s Sustainability Technical Committee and the IOSH’s (Institution of Occupational Safety and Health’s) Business Leaders Forum.

Bureau Veritas ISO 45001 Certification (for 10 certified companies in regions outside Japan)

British Safety Council International Safety Award

ILO (International Labour Organization)

IOSH (Institution of Occupational Safety and Health)

LearnX 2023 Platinum Award

FDK Corporation (Takasaki Plant, Tottori Plant, Kosai Plant, Washizu Plant) (Certification body: JACO)
Fujitsu Australia Limited
Fujitsu Services Ltd
Fujitsu Services GmbH
Fujitsu Technology Solutions GmbH
Fujitsu Technology Solutions SA
Fujitsu Technology Solutions SAS
Fujitsu Technology Solutions LDA
Fujitsu New Zealand Ltd
Fujitsu Consulting India Pvt Limited
Fujitsu Estonia AS

In parallel with thorough prevention measures for workplace accidents, each region and country promptly responds when a workplace accident occurs.
When an employee in Japan is injured at work, a workflow is implemented to quickly and appropriately collect information about the workplace accident, such as when and where the accident occurred, with a strengthened response up through the Human Resources Unit. After confirming the contents of employee and workplace repots, the Human Resources Unit conducts interviews with the persons involved in the accident and the related parties to obtain further details as well as to take the necessary measures for injured persons to recover from the workplace accident. In addition, we are always available to employees for consultations about workplace accidents or general health and safety matters through our workplace management inquiry system.
In the Europe region, the Americas region and at the Global Delivery Center, our workplace accident reporting system (Ask Safety) is used for reporting and investigating workplace accidents and managing measures to prevent recurrences. We also regularly promote use of this system to our employees at the regional and national levels through various kinds of training, our intranet sites, and webinar sessions. In addition, in the Europe region and at the Global Delivery Center, we encourage employees to regularly review their work environment, with 49,000 improvements made in 2023. Under the management of OHS expert teams in each country, we ask for workplace adjustments when problems have been identified during individual assessments. We also have in place an international safety management system that supports adjustment procedures for the workplace environment.

Japan*1

• *1
  Fujitsu Limited (reference period: January to December of each year)
• *2
  Calculated in accordance with the regulations of the Ministry of Health, Labour and Welfare in Japan: Frequency rate ([Number of new cases of fatal and non-fatal occupational injury during the reference period (*3) / Total number of hours worked by workers in the reference group during the reference period] x 1,000,000)
• *3
  Number of cases due to occupational accidents that resulted in one or more days of absence from work or the loss of a part of the body or its functions
• *4
  Calculated in accordance with the regulations of the Ministry of Health, Labour and Welfare in Japan: Severity rate ([Number of days lost due to new cases of fatal and non-fatal occupational injury during reference period / Total number of hours worked by workers in the reference group during the reference period] x 1,000)

International regions (January–December 2023)

• *5
  Calculated in accordance with the regulations of ILO: Non-fatal occupational injury frequency rate ([Number of new cases of non-fatal occupational injury during the reference period] / [Total number of hours worked by workers in the reference group during the reference period] x 1,000,000)
• *6
  Calculated in accordance with the regulations of ILO: Non-fatal occupational injury severity rate ([Number of days lost due to new cases of non-fatal occupational injury during the reference period] / [Total number of hours worked by workers in the reference group during the reference period] x 1,000,000)

• *7
  Based on the number of full-time employees as of the end of the fiscal year (March 20) of Fujitsu Limited and Group companies in Japan (59 companies in FY2022, 56 companies in FY2023).
• *8
  Employee absentee rate (Absentee rate = [Number of absentee days*9 / Total days scheduled to be worked in the accounting period] x 100)
• *9
  Number of absentee days= Absence + Leave of absence (including absentee days and leave of absence due to illness and an accident, and absentee days due to an occupational accident)