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Brochure Service Desk - End User Experience : Fujitsu Netherlands

End User Experience

White Book Next Generation Service Desk

Digital transformation is changing the role of the Service Desk into a more proactive, consumer-inspired approach to user enablement.

While the ‘walk-up’ Service Desk will always remain popular, automated service-desk processes will increasingly be adopted as part of an end-user-centric approach to IT service management, along with greater reliance on data and analytics.

The role of IT is changing. How can you create great user experience in a world where people work any time, any place, on any device?

To find out more, complete the mandatory fields marked with an * on the following page to download the White Book and to see how we can provide your end users with a human-centric experience.

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