Digital commerce solutions for great customer experiences
Always Open Retail - Transforming the consumer experience one purchase at a time
In retail, physical and digital are merging at a quicker pace than ever before and happening very seamlessly. In truth, there is actually no ‘omnichannel’. It is a SINGLE channel which connects your brand to the consumer.
The objective is to make shopping easy and frictionless, both instore and online. The more flexible the offering is, the more consumers like it. Whether they do everything online, everything instore, or a mix of both; the point is to empower consumers (and the associates who serve them) to turn engagement into sales.
Fujitsu Market Place is where you can find all the technologies and applications you need to achieve Always Open Retail and deliver the consumer experience your customers are yearning for.
What is Fujitsu Market Place?
Fujitsu Market Place is a single commerce solution providing the tools you need to deliver the best possible customer experience, available either in the Cloud, as a hybrid or fully resilient in-store deployment. It provides the ideal support needed to achieve digital commerce. Market Place Cloud is built on a cloud-native, micro-service application architecture which means your IT investment is adaptable and future-proofed.
A customer focused solution that helps you deliver a seamless customer experience that’s centred around making the buying process as easy and simple as possible, at every touchpoint. It’s a comprehensive and eminently adaptable digital commerce orchestrator that supports:
- Self-Checkout in store – offering you flexibility to switch between self-checkout and till operations as store conditions demand:
- Store associates supported sales via mobile devices
- Multi-Currency transactions
- Multi-lingual customer interfaces
- Click & Reserve/Collect/Delivery and more…
- Combining online orders and in store purchases
- Locating stock (SKU) to save the sale
- Easy exchanges – return in-store or anywhere
Fujitsu: your open retail transformation partner
- Innovative solution IP (Fujitsu and partners) to deliver critical business outcomes - we invest in a roadmap of solutions, with a focus on digital commerce
- End to end solution and service ownership (IP, design, integration, build and run) - we stay with our customers for the journey
- 50+ years knowledge and experience of retailing – we understand and know what makes retail different
- Technology innovation – we understand how emerging technologies deliver positive business benefit
- Providing global knowledge and delivery capability – we bring global insights and local delivery expertise