Fujitsu Connected Assets for a Smarter Workforce
Intelligent assets - improving performance and worker wellbeing
Today, the energy and utilities sector is entering a period of unprecedented change powered by IoT. As an asset-intensive industry striving for the best operational outcomes, the value of connecting assets and creating a hyper-connected ecosystem across the value chain is well known.
Facing increased regulation, intense market competition and rising demand for digitally connected consumer services, energy and utilities providers must get on-board and take full advantage of the opportunities that digitalization brings.
Using IoT to connect people, information and assets fuels operational excellence. Complex time-consuming tasks can be made more straightforward, field workers can be seamlessly connected with what they need, when and where they need it, and equipment performance and condition can be proactively monitored.
Wearable sensor devices for a mobile workforce
Within energy and utilities, mobile workers often have limited access to data and project-wide visibility while out in the field. However, with the latest wearable technology, augmented reality and geo-tracking, workers can receive contextual support to assist them in completing tasks - first time and every time - to increase efficiency and improve break/fix rates.
In addition, with a legal and moral responsibility to prevent your workers from coming to harm, wearable technology can also provide full visibility of an individual’s health and safety by feeding back real-time biometric data and insights on their working conditions.
At Fujitsu, we offer a comprehensive range of ubiquitousware for mobile workers out in the field including; Vital Sensing Band, Location Badge, Head Mounted Display and Driver Drowsiness Detector.
Big data fuels intelligent utilities
The volume of data generated by connected devices, wearables, appliances/meters within the home, power stations and water plants is huge. Through advancements in connectivity and analytics valuable insight can be gained using big data analytics to:
- limit the likelihood of human error for safer working conditions
- spot patterns where there are high incidences of accident
- reduce the risk of non-compliance with regulatory requirements
- maintain assets as per pre-configured rules and manufacturers’ warranties
- capture insights and trends on asset performance or environmental conditions
By making the right connections between data points and analyzing the information collected, you can achieve more effective and sustainable operations, and provide premium, real-time services for a growing audience of connected customers. Read more »
Robotic Process Automation (RPA) - increasing operational efficiency
Fujitsu RPA uses software and existing technology to automate repetitive and mundane rule-based tasks to increase operational efficiency, reduce human error, minimize cost and deliver productivity improvements. Within energy and utilities, user cases include:
- regulatory compliance
- customer service support
- customer records management
- billing and settlements
Proactive condition-based measurement
With our data sensors and connected intelligent assets you can proactively monitor the condition and performance of your equipment at all times to enable:
- Smarter decision making
- Event driven maintenance for better performance and cost efficiency
- Asset management with a clear audit trail
- Prevention of breakdowns better deployment of employees
Improved visibility and traceability
Our intelligent assets offer full visibility at all times to deliver:
- End-to-end traceability
- Tracking across a project's lifecycle
- Better control of assets and resources
In addition, remote work sites and field workforces can be quickly assembled. A digital hub connects workers with relevant data and applications to reduce project delays and minimise penalties.
Infrastructure on the move
With our agile, connected infrastructure you can quickly mobilise your work sites, reduce project handover times, and get your teams ahead of schedule.
Our Hyper-Connected Van and ‘pop up’ sites transform how your field service workers interact. WiFi connectivity, business applications and secure unified communications provide what workers need both on the move or at a new site, including tools, parts and inventory tracking.
Our field-force solutions equip your operational staff with intelligence that enables them to work at maximum efficiency anywhere, at any time, and on any device. They can:
- instantly order stock
- arrange customer appointments
- complete jobs in less time
- improve first-time resolution rates
- use video or augmented reality to get extra support or guidance
Meet customer expectations
Our solutions can increase your workforce productivity and efficiency to improve project completion times and meet customer expectations. We can help you ensure your workers have full insight on projects to:
- arrive pre-prepared with the right equipment
- achieve quicker resolution rates
- get it right first time, every time
Itochu Enex Case Study
Itochu Enex wanted to avoid having to renew systems due to expired hardware warranty. It also wanted to flexibly optimize its infrastructure in response to changes in the business. Fujitsu introduce a hybrid-cloud solution that would enable the requisite scalability, reliability and performance.
Find out more about our services for the energy and utilities sector