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  4. Design-thinking workshops strengthen the Organisational Development at Driver and Vehicle Agency, enable an honest conversation with employees and support its digital transformation programme

Design-thinking workshops strengthen the Organisational Development at Driver and Vehicle Agency, enable an honest conversation with employees and support its digital transformation programme

"Fujitsu was very responsive and adaptive, and continuously flexed its approach to match our objectives. This was critical to the success of the OD exercise."

Denise Black, Organisational Development Director, DVA

Considering humans’ place in digital transformation

Customer

The Driver and Vehicle Agency (DVA) provides driver and vehicle testing, licensing and enforcement in Northern Ireland. It ensures compliance with the requirements of all relevant European and national legislation. DVA has embarked upon a major business transformation programme. The aim is to create a cohesive, modern and responsive organisation that provides effective regulation and accessible services to the public and transport industry.

Challenge

DVA wanted a clear picture of current and future roles to facilitate the ongoing digital transformation of the organisation.

Solution

Fujitsu conducted a workplace, worktype and workstyle analysis for key employees

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CS_2020Apr_DVA (527 KB)