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Fujitsu is an expert at supporting the rail industry. We designed, built, and now operate and manage the Rail Journey Information Service (RJIS): an application solution that pulls together information from around the rail industry on train timetables, fares and routes. Our technological skill and insight into the customer experience has made us a market leader in rail retail and led to the creation of STAR: a package of services forming a comprehensive ticket retailing solution designed for UK train operators and installed in over 600 stations in the UK. To date 8 of the train operators use STAR as their preferred ticket retailing solution. Fujitsu is also at the forefront of designing and delivering smart ticketing solutions and has delivered more than 700 million transport smartcards to the UK public Combined with this industry insight are our broader IT solutions and capability. Working with our customers we aim to improve operational efficiency, strive for excellence in the customer experience, and work to reduce the total cost of IT.

Insights & Opinions

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Fujitsu and Ingenico Join Forces to Speed Up Journeys for Merseyrail
Fujitsu, in collaboration with Ingenico, today announced that it has upgraded Merseyrails’s ticketing systems to enable contactless payment. The upgrade has seen 63 Merseyrail stations offer contactless payment in terminals and manned ticket outlets.
Fujitsu positioned as a ‘Leader’ in Desktop and Help Desk Outsourcing
Fujitsu today announced it has been positioned by Gartner, Inc. in the “leaders” quadrant of two Magic Quadrant reports: Help Desk Outsourcing, Europe1, and Desktop Outsourcing, Europe2.
Premier Inn Launches Cross-Platform Mobile App
Fujitsu has developed and launched a new smartphone application with the UK's biggest budget hotel chain Premier Inn. The app enables customers to check availability, make reservations and manage their bookings and is available on iPhone, Android, Nokia and BlackBerry devices.
Fujitsu gets on Track with Newly Launched Online Rail Ticketing Service
Today's newly launched online rail ticket booking site is using Fujitsu's 'Rail Information Booking Services' (RIBS) as its gateway to access central rail industry information such as national reservation systems and ticket and departure services including daily fare and timetable updates
Stagecoach Extends Fujitsu Contract for Rail Ticketing Systems on South West Trains and East Midlands Trains
South West Trains and East Midlands Trains, both part of the Stagecoach Group, have enhanced their contracts with Fujitsu for ticket issuing systems.
Fujitsu Launches Cloud Consulting Service to Help CIOs Assess the Benefits and Feasibility of Cloud Computing
Fujitsu, the leading provider of technology and IT services has launched a Cloud Consulting service. The new Consultancy service will help senior IT decision makers to understand how they could potentially be using Cloud within their organisation.
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Why Fujitsu in Rail?

For 30 years, Fujitsu Services has designed, built and operated IT systems and services for major clients around the world.