End User Services enables digital workplace environment at Robeco global investment company

Fujitsu provides a digital workplace, based on global standards, which enables users to commute between offices, while increasing the opportunity for collaboration.

The customer

Founded in Rotterdam in 1929, Robeco is a global asset manager, with over 85 years’ experience in fund investing. Robeco offers a mix of investment solutions within a broad range of strategies to institutional and private investors worldwide. The company has offices in Rotterdam, London, Paris, Madrid, Sydney, Frankfurt, Singapore, Tokyo and Hong Kong.

The challenge

Robeco wanted a partner that could combine local presence with global reach and provide the tools and support it needed to grow as a business. It wanted to better serve its clients with a state-of-the-art and always up-todate workplace solution, supporting working anytime and anyplace.

The solution

Fujitsu provides Robeco’s users with a hardware independent digital workplace, based on global standards and latest Microsoft technology, including Windows10, Skype for Business, Office365 and OneDrive for Business. Fujitsu provides onsite support while a local Fujitsu Service Desk provides round the clock phone support.

The benefit

• Users enjoy a consistent experience regardless of work location, enabling global mobility
• New collaboration tools encourage users to connect and innovate
• User satisfaction has increased by the concept of the workplace and onsite support, improving productivity
• A true global and standard workplace supporting global cooperation

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