1. The Fujitsu approach to accessibility

In the Fujitsu group, along with product/service functionality and performance, we place great importance on high accessibility(1). To put this into practice, we make use of the following four concepts in the development of our group’s products and services.

  1. Provide a wide variety of interaction options to ensure that differences in physical abilities, such as visual and auditory deficits, do not limit accessibility to our products and services.
  2. Create dimensions, layout, and controls in order to minimize physical stress and fatigue and flexibly accommodate the physical differences of various users such as body type, strength, motor and posture controls, or the need for wheelchairs or other devices.
  3. Present easy to understand and user-friendly information that takes into consideration users with different backgrounds, experiences, cultures, and languages.
  4. Design interfaces with outstanding usability - enhancing safety, effectiveness, efficiency, and satisfaction for all people.

2. In drawing up these guidelines

With the spread of Internet usage in recent years, information can be received and sent "whenever and wherever". The Fujitsu group, a leading internet company, has carved the way for this new information age by providing a variety of services and solutions. Taking this further, the Fujitsu group has set out to see that everyone can receive the benefits of this information age by developing and providing large numbers of products with high accessibility(2).

Now we have drawn up the "Fujitsu Web Accessibility Guidelines" and are making it publicly available so that anyone can use the Internet without difficulty. The work involved in drawing up these guidelines was accomplished while preserving harmony with local and overseas trends.

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3. The policy of these guidelines

  1. Placing importance on practical effect
    We have set out to make the guidelines effective and easy to implement by consulting with external experts and internal and external Web designers.
  2. Potential for global application
    The guidelines will initially be applied to public Web sites provided by the Fujitsu group in Japan. We will then prepare other language versions and apply them to the Fujitsu group worldwide. However, these guidelines do not apply to Web sites designed for wireless devices.
  3. Placing importance on consistency with existing guidelines and standards
    We have placed importance on coordination with existing standards and guidelines, such as the WAI’s (Web Accessibility Initiative) Web Content Accessibility Guidelines 1.0, the United States’ Rehabilitation Act, Section 508 and the Soumu-sho (Japan’s Ministry of Public Management, Home Affairs, Posts & Telecommunications) Web Helper (3) .
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4. How to use these guidelines

  1. Prioritization
    The guidelines which are 1st Priority should be regarded as essential items for all Web sites. 2nd Priority guidelines are strongly recommended and 3rd Priority are recommended. Please consider whether to apply items of 2nd and 3rd Priority when you are building your sites.
  2. Other
    These guidelines bring together only those items which are concerned with accessibility. It is also necessary to give attention to the following points, which fall outside the subject of accessibility, when designing your sites:
    1. Use correct HTML code, as officially published, when creating your pages.
    2. Avoid using technology which is either not recommended, or scheduled to be scrapped, by the W3C.
    3. Give consideration to usability. 
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5. Reference: trends in the US and Japan

In the United States
In the United States, Web accessibility has been legislated by the Federal Government.

"Federal employees and individuals shall have comparable access to Federal data and services regardless of whether they have a disability" (1998 Amendment to Section 508 of the Rehabilitation Act: http://www.section508.gov/ )

In Japan
Japan’s central ministries, government offices and local governments are leading the way in giving consideration to Web accessibility.

"Development of IT devices and systems, taking into consideration the conditions of the elderly and persons with disabilities, will be encouraged, and support will be provided for raising the information literacy of such persons in order to create an environment in which they have full access to IT." (IT Strategic Headquarters’ "e-Japan 2002 Program", June 26, 2001: http://www.kantei.go.jp/foreign/it/network/0626_e.html )

Discussions on creating an international standard (ISO/TS16071, etc) similar to Section 508, led by Europe, are also taking place.

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6. Verification Method - Reference

Fujitsu recommends these methods for validating items in this guideline:

  1. Modify web browser setting and confirm whether the information is appropriately provided.
    1. Turn off graphics display. Confirm text specified in alt tags provides appropriate information.
    2. Turn off sound. Confirm that important information is not missing.
    3. Turn off the style sheet. Confirm the page is still readable.
    4. Change display color to high contrast(4) and change color schemes like white on black or black on white. Confirm the pages are readable.
  2. Confirm that you can control all functions using only the keyboard.
    For instance, confirm that you can select all links using the Tab key and can move the scroll bar using cursor keys.
  3. Confirm that all information can be displayed appropriately and is distinguishable under grayscale display.
    Store web browser screen as an image file. Then convert the image file into the grayscale file using imaging software and confirm that information is distinguishable by differences in brightness.
  4. Apply an HTML check tool.
    Check existence of alt attributes and others by using an HTML check tool. Some items may be validated by using an HTML grammar check tool.
  5. Validate with an audio browser.
    Confirm whether the content itself, for instance alt attribute, is appropriate.
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1 high accessibility:
Accessibility: the extent to which there is ease of use, as well as the ideology which endeavors to make use of environments, facilities, machinery, software and services easy for a diversity of people; those with disabilities, the elderly, etc.
products with high accessibility:
Examples of products with high accessibility developed and provided by Fujitsu - easy to operate ATMs made with elderly, visually impaired and wheelchair users in mind - audio browsers and software with magnified displays for the visually impaired - wireless phones with larger size character display for the visually impaired and the elderly
Web Helper:
Ministry of Public Management, Home Affairs, Posts & Telecommunications 'Web Helper: a Web Accessibility System under development by the Ministry of Public Management, Home Affairs, Posts & Telecommunications' Information & Communications group. As of April 2002, it is currently at the demo stage. (http://www2.nict.go.jp/v/v413/103/accessibility/helper/ -in Japanese)
high contrast:
In case of Microsoft ®Windows 2000®, You can select from [Control Panel], [Accessibility Options], [Display].

7. Report a accessibility problem

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