Frontech can be found here and there

These services provide a service menu that supports the entire lifecycle of product and system installation, operation, and maintenance repair. They include help desk services, where our knowledgeable staff assist through phone and remote maintenance, and maintenance repair services that quickly respond to issues with the main unit, peripherals, and operating systems, effectively resolving our customers' concerns.

Service Introduction

LCM solutions (Japanese text only)

Retail management system installation / operation support services (Japanese text only)

Case Study

Wacoal Corp. (Fujitsu Ltd. Website) (Japanese text only)

Video

Introducing video of "TeamConnect" (Japanese text only)

Related Article

Fujitsu Frontech's LCM-DCX Contact Center has been certified to the "COPC^® CX Standard" for three years in a row (Japanese text only)

Interview with LCM Services Representative (Japanese text only)

The hybrid LCM-DCX Contact Center, combining "AI chatbot" and "Help desk", has been fully renovated and started operation from December 8, 2021 (Japanese text only)

Using RFID labels attached to blood collection tubes and reading devices, these solutions enable the bulk reading of specimen data, a task not possible with bar-coded systems. These efforts improve the quality of specimen traceability in medical facilities and contribute to the operational efficiency of specimen management.

Press Releases

The RFID Specimen Information Management System "TRIPS" has won "the Excellence Award" at the 19th Automatic Recognition System Awards! (Japanese text only)

These systems, which send notifications about various information such as the status of waiting for medical examination via LINE talk messages, help to alleviate congestion in waiting rooms and contribute to infection control measures.

Product Introduction

"MediTrend" Patient calling systems using mobile terminal (Japanese text only)

"MediTrend" mobile systems linked with LINE (Japanese text only)

Press Releases

Demonstrated trial of a service that uses SNS to guide patients in order of consultation at a large hospital (Japanese text only)

Case Study

Sunagawa City Medical Center (Japanese text only)

Video

Interview video of Sunagawa City Medical Center (Japanese text only)

These systems provide information such as consultation guidance to outpatients, thereby enhancing the efficiency of medical services and providing comfortable waiting spaces.

Product Introduction

"MediTrend" Display system for medical institution (Japanese text only)

Case Study

Sunagawa City Medical Center (Japanese text only)

Video

Interview video of Sunagawa City Medical Center (Japanese text only)

These solutions provide a one-stop shop for high-value hardware, software, and services for the financial industry, contributing to the improvement and advancement of convenience.

Product Introduction

Financial products (Japanese text only)

Financial solutions (Japanese text only)

Case Study

Station Network Kansai Co., Ltd. (Japanese text only)

These systems are being offered as next-generation systems for bank tellers, promoting the transformation of teller operations. Through these systems, we are working together with financial institutions to improve the efficiency and convenience of bank branch operations.

Case Study

The Iyo Bank, Ltd. (Fujitsu Ltd. Website) (Japanese text only)

These solutions collectively manage the storage of personal information, sensitive document files, etc. By using RFID tags, they realize reliable and efficient item management, such as illegal take-out monitoring, location management, and loan/return management.

Product Introduction

RFID solutions (Japanese text only)

These systems provide a powerful backup of bank teller operations from a variety of perspectives to improve operational efficiency.

Product Introduction

Banking terminals (Japanese text only)

A variety of self-checkout solutions are available, including a self-checkout terminal that can fully recycle large-capacity bills and coins with the smallest footprint. Retailers can increase store space and reduce operating costs while improving the customer experience.

Product Introduction

Self-Checkout (Fujitsu Frontech North America Inc. website)

These services enable AI chatbots to respond to a wide variety of customer store inquiries 24 hours a day, 365 days a year. By linking the customer business system with the AI chatbot, various procedures are automatically performed.

Service Introduction

TeamConnect (Japanese text only)

Case Study

FRESTA Co., Ltd (Case study of a chatbot for a service counter) (Japanese text only)

FRESTA Co., Ltd (Case studies of chatbots for corporate and e-commerce websites) (Japanese text only)

Video

Introducing video of "TeamConnect" (Japanese text only)

These solutions provide comprehensive services from equipment selection to implementation support for inventory and temperature and humidity management in compliance with the international hygiene management method HACCP. Furthermore, visualization and analysis of the entire workplace can lead to work style reform.

Product Introduction

"Sensor platforms" IoT solutions (Japanese text only)

"TeamDX" Data management platform (Japanese text only)

Press Releases

Provided a sensor platform for effective utilization of IoT data to Nippon Fruehauf Co., Ltd. (Japanese text only)

These solutions provide a comprehensive range of services for public racecourses, from the introduction and operation support of equipment such as betting ticket vending and payout machines. Equipped with the palm vein authentication function, we also offer a cashless terminal that makes it easy and quick to purchase betting tickets without using cash.

Product Introduction

Totalizator (Japanese text only)

Cashless betting terminals (Japanese text only)

Press Releases

Fujitsu's Cashless Betting Machines Use Palm Vein Authentication to Support Japan Racing Organization

These RFID solutions can be used for various individual item management such as uniform and linen management in hotels, transportation and logistics industries, linen supply industries, medical institutions, and the amusement industry both domestically and internationally. In addition, they ensure traceability and enhance hygiene management in linen management at medical institutions, where the need is growing recently.

Product Introduction

RFID Solutions

Press Releases

Fujitsu Frontech launches a new UHF RFID garment tag for clothing and uniform rental markets

Fujitsu Frontech launches 7mm wide washable UHF RFID tag globally

Video

RFID

Related Article

Achieving non-contact traceability and significant efficiency in inventory management of flat linen items: Launching sales of UHF RFID tag "Softight W Series" (Japanese text only)

Fujitsu RFID linen tag for fabric products, designed to withstand industrial laundry (Japanese text only)

The history of "Linen Tag" evolution and collection of use cases (Japanese text only)

These systems have established a mechanism to send accurate location information of trailers to the sensor platform, and by visualizing the storage location and driving history of the trailers, they have achieved automation of trailer operation management and inspection management.

Product Introduction

IoT solutions "Sensor platforms" (Japanese text only)

Press Releases

Provided a sensor platform for effective utilization of IoT data to Nippon Fruehauf Co., Ltd. (Japanese text only)

These services are a monthly subscription that enables the optimization of cash stock, the efficiency of cash management operations at stores, and the reduction of collection and distribution operating costs, all in the cloud.

Service Introduction

"TeamCloud/CM" Cash management services (Japanese text only)

Press Releases

"TeamCloud/CM", which streamlines cash management at stores, expands its services with the addition of large deposit and withdrawal machines (Japanese text only)

Video

Introducing video of "RETAILTECH JAPAN 2023" (Japanese text only)

Related Article

"TeamCloud/CM" Examples of Use by Industry: Supermarkets, Pharmacies, and Couriers (Japanese text only)

These solutions provide multiple payment terminals that meet the diversifying payment needs of consumers such as credit and electronic money. The introduction of payment solutions provides convenience to consumers, such as contactless payment without cash and common points.

Product Introduction

Payment terminals (Japanese text only)

Press Releases

New mobile payment terminal and total service started to be provided to Japan Card Network Co., Ltd. (Japanese text only)

Fujitsu Frontech, Soft Space Collaborate to Help Spur Contactless Payment Usage

Related Article

All-in-one stationary multi-payment terminal and total service started to be provided to Japan Card Network Co., Ltd. (Japanese text only)

These solutions that run on Edge AI computers enable AI to detect signs of shoplifting and the directional speaker automatically calls out to suspicious people to prevent shoplifting. They reduce the amount of missing items and losses due to shoplifting and reduce the burden on stores.

Product Introduction

Shoplifting deterrent solutions (Japanese text only)

Video

Introducing video of "Shoplifting deterrent solutions" (Japanese text only)

Palm vein authentication has attracted attention because it is “contactless and hygienic” and “difficult to counterfeit”. Due to growing security awareness, palm vein authentication has been used for various purposes such as PC log-in, entry and exit management, and ATM usage. They will continue to expand the usage scene and contribute to the realization of a safe and secure society.

Product Introduction

"PalmSecure" Palm vein authentication

Press Releases

Achieving 10 million hands large-scale authentication! Creating a reliable and secure society with just the palm of your hand

Fujitsu Frontech North America Inc. Completes Acquisition of Fulcrum Biometrics, LLC

"PalmSecure F Series" is World's First Palm Vein Authentication Device to Work with FIDO Services

Case Study

Mobara City Board of Education / Kamagaya City Board of Education (Fujitsu Ltd. Website) (Japanese text only)

Kota-cho, Aichi Pref. (Fujitsu Ltd. Website) (Japanese text only)

Related Article

What are biometrics and palm vein authentication?: Explain the benefits and how to introduce the system (Japanese text only)

These services encompass all tasks necessary for the operation of public racecourses, realizing "profitable racecourse operations" by both "attracting more customers" and "reducing costs". They provide a consistent, one-stop LCM services that includes services from "product development and manufacturing" to "maintenance and operations" for local public racecourses.

Service Introduction

Comprehensive operation services (Japanese text only)

Totalizator (Japanese text only)

Based on our extensive experience and expertise in "development and manufacturing of ATM hardware and software" and "ATM monitoring and cash transportation operations", these services provide comprehensive ATM services and are continuously striving for service enhancement.

Service Introduction

ATM total outsourcing services (Japanese text only)

These systems provide a staff attendance management system that is compatible with various biometric authentication technologies.

Product Introduction

bioTIME (Fulcrum Biometrics Inc. website)

This tool is a system for improving retail store services. It links store systems such as self-checkout and POS with devices such as smartwatches and smartphones of employees. This is a communication tool that enables store employees to take quick action based on alerts by utilizing systems to prevent equipment outages and facilitate maintenance.

Product Introduction

Fujitsu Integro (Fujitsu Frontech North America Inc. website)

Fujitsu Taskforce (Fujitsu Frontech North America Inc. website)

The application provides a contactless mobile service in retail stores that enables customers to complete the process from reading the barcode to payment on their smartphones. Because customers don't touch self checkout devices, they can shop quickly and hygienically. In addition, the reduction in settlement time will lead to an increase in customer satisfaction.

Product Introduction

U-Shop Mobile (Fujitsu Frontech North America Inc. website)

These solutions streamline the management of uniforms in medical settings. They track the status of loans and collections to prevent loss while maintaining a high level of hygiene.

Product Introduction

Scrub Management Solutions (Positek RFID website)