Fujitsu Leverages AI to Cut Retail Self-Checkout Fraud
- New solution co-created with major European supermarket chain uses Artificial Intelligence (AI) to cross-check barcodes on items at self-scan checkouts
- Solution helps retailers cut substantial losses from self-service checkouts, a significant step towards frictionless, cashierless stores
- By reducing self-service checkout fraud, the new Fujitsu solution holds the potential to save retailers tens of billions of Euro annually
The Fujitsu solution is available immediately in the EMEIA region (Europe, the Middle East, India and Africa) via Fujitsu’s direct channels, with availablity in other regions expected later in 2019.
Notes for editors
A study of self-checkouts with handheld scanners, conducted by the University of Leicester
in the UK, found evidence of widespread shoplifting, based on data from nearly 12 million shopping trips, of which one million were audited in greater detail, at major Belgian, British, Dutch and US retailers. Researchers found that introducing self-checkouts raised the rate of loss by 122 percent to an average 3.9 percent of turnover. The European retail grocery market alone is estimated by analysts IGD to have a turnover of nearly €2 trillion
, implying a potential saving of approximately €80 billion.
Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 155,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.5 trillion yen (US$40 billion) for the fiscal year ended March 31, 2017. For more information, please see http://www.fujitsu.com.
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Date: 11 January, 2019