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Denmark Fujitsu signs a contract with Norfolk Constabulary to provide the Force with a new Operational Data Warehouse

September 13, 2007

Fujitsu Services, one of Europe’s leading IT services companies, today announced a contract with Norfolk Constabulary to deliver an Operational Data Warehouse (ODW). Data within the police force will now be combined and linked in one repository, giving more flexibility and better value for money than supplying the Home Office data returns via the National Management Information System (NMIS). It will also be more practical to front line policing, allowing the Force to carry out many activities that cannot currently be achieved.

Christine Thompson, information management business manager at Norfolk Constabulary, commented: “We chose Fujitsu because it has access to more resources than the competition and put together the most persuasive tender document. This was backed up with a proven track record which gave us confidence in the company and their ability to deliver.”

Fujitsu’s strategy in its work in data warehousing with Police Forces across the UK is to extract important data from the many disparate information systems used by individual police forces in order to consolidate and improve its quality, thus improving Forces’ ability to respond to the national policing requirements that emerged from the Bichard enquiry1. These requirements include the Management of Police Information (MoPI) standards to help Forces to meet common standards for police information management through a statutory Code of Practice and associated guidance, and ultimately the provision of data to the Police National Database, which will provide a single access point for searching across all of the Forces’ main operational information systems.

Andy Sowden, head of police business at Fujitsu Services says “This is an important project for us and one which will provide Norfolk Constabulary with a framework that will be able to cope with continued change - both at a local and a national level - and the many information requirements that will come their way in the future. The ability to link key information together now and in the future will provide much more value to the Force as the data warehouse develops further.”

Fujitsu will work with its partners, SAS Software Limited and Amadeus Software Limited, to combat the common range of problems caused by multiple information systems with different collection and storage techniques. In the first phase, Norfolk Constabulary has already been able to bring together information from its crime and HR systems in order to improve its ability to be able to provide the annual Home Office Data Returns. Future phases will enable the Force to make links between external events such as economic trends and population movements to help to predict patterns of crime.

1. The Bichard enquiry was an independent enquiry, established in 2003, which examined the manner in which the police handled the intelligence surrounding the Soham murders. Part of its remit was to assess the effectiveness of relevant intelligence-based record keeping and information sharing with other agencies.

About Fujitsu Services

Fujitsu Services is a leading European information technology services company. Its business is helping its customers realise the value of information technology through the application of consulting, systems integration and managed service contracts. It serves customers in the private and public sectors across Europe including retail, financial services, healthcare and government. With an annual turnover of £2.56 billion (€3.22 billion), it employs over 21,000 people across 20 countries. Headquartered in London, Fujitsu Services is the European IT services arm of the US$53 billion (€32.9 billion) Fujitsu Group. Visit or for more information.

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Date: 13 September, 2007