VBH wholesale specialist migrated to SAP HANA and significantly improves customer relationships

The customer

The VBH Group deals in all forms of building hardware. For 40 years, the market’s leading building hardware trader has been providing industrial companies and tradespeople with everything they need to manufacture and install windows and doors. In addition to an extensive and demand-oriented product range and a wide variety of brands, the company also offers a comprehensive service portfolio – from an online customer portal to a web platform for the CE marking of windows and doors and a customer-specific product catalog at the touch of a button.

The challenge

VBH found that its Business Warehouse system was no longer performing satisfactorily. Data queries often took several minutes, testing employees’ patience and slowing down service and sales processes. To resolve the situation, it decided to implement SAP HANA® in-memory database technology.

The solution

As part of a PoC, Fujitsu set up a production environment based on a virtualized HANA system. Following extensive tests, PRD and DEV were set up in parallel. Fujitsu provides the technical infrastructure in its high-security, certified data centers in Germany and handles the operation of the entire SAP HANA architecture.

The benefit

• PoC enables extensive tests without impairing ongoing operations
• SAP HANA significantly increases performance of Business Warehouse system
• Customer data called up in seconds thanks to in-memory technology
• Analysis and evaluation of large quantities of data during complex reports improve management of customer relationships
• Professional and reliable operation of the SAP HANA infrastructure in high-security, certified data centers in Germany

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