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Mitchells & Butlers: Managed IT Services

Managed IT services and point of sale

Proactive support services stop trouble brewing


Photo of Mitchells and Butlers pub
Fujitsu have been awarded a five-year contract to provide IT Managed Services and to deploy a repair and maintenance service across the Mitchells & Butlers' entire estate.

Under the new contract Fujitsu is now responsible for running Mitchells & Butlers' Outlet Managed Service (OMS), which provides break/fix hardware maintenance for all their Point of Sale systems across all 2,000 businesses, 9,000 tills and associated equipment.

Mitchells & Butlers has a long history in licensed retailing stretching back to the end of the nineteenth century when the Company was founded from the merger of two Midlands' family pub and brewing businesses. It is now the UK's leading managed pub and pub restaurant operator, owning a range of well-known brands and formats with around 2,000 businesses offering food, drink, entertainment and accommodation across the UK.