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Fujitsu

Ireland

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Consultancy Services

Fujitsu helps companies and government departments who need to respond to the challenge of planning, delivering and operating IT in a complex and changing business environment.

Working with teams in both IT and business departments, we can deliver the best outcomes for your customers, employees and stakeholders. We do this by working with you to identify the most important business outcomes you need to deliver, then by helping to design the programmes of work that will impact the processes, people and technology to deliver those outcomes.

This outcome-based approach ensures that what we do tactically tomorrow delivers strategic benefits in the next year and beyond. Our experience in managing large, complex, transformational IT programmes in both private and public sectors means that as well as understanding technology, we understand the importance of managing people and process change to deliver business benefits successfully.

Click here for more information about our Consultancy Services:

  • IT Consultancy - delivering and operating IT within a complex and changing business environment
  • Operational Excellence – driving sustainable improvement in clients’ business processes and operational performance
  • Customer Experience - solutions and services that continuously improve the quality and efficiency of our clients’ interactions with their customers / citizens
  • Business Process Outsourcing - multi-process BPO & Shared Services improving customer service and reducing cost in support of local and central government KPIs

Case studies

  • Iarnród Éireann: Change Management Strategy & Plan

    Fujitsu worked with Iarnród Éireann to develop a change management strategy that specifically addressed the three core elements of change including communications to users and other interested parties, training of end users and impact on business processes.

"Fujitsu have a tried and tested approach for delivering change management which was adapted to suit the unique nature of the Iarnród Éireann environment."
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