Today more than ever companies are forced to determine the return on investment (ROI) of their IT projects in advance. This is no easy task, because at the outset it is often not clear which costs drivers are affected – and what impact they will have on ROI. For this reason, it is not surprising that customers are increasingly turning to their IT service providers and product vendors with questions about ROI.
The ROI management process is a considerable help in this situation. It allows you to obtain a reliable estimate of return on investment at a very early stage in IT infrastructure projects. In this way, it is possible to determine the financial success of IT projects before they begin and to monitor progress accordingly.
Cost/benefit analysis: At the heart of the ROI calculation