Bahlsen GmbH & Co. KG has outsourced IT operations at eight European sites to TDS. The Neckarsulm-based service provider has assumed responsibility for the biscuit manufacturer's entire IT infrastructure and delivers a variety of services, including application hosting, application management and operation of the desktop infrastructure.

In 2007, the time came for Bahlsen to find a new outsourcing partner. Hinrich Kastern, Head of Information Management, knew exactly what they needed: “A partner with comprehensive SAP knowledge, as well as expertise in application hosting and outsourcing.” And this is exactly what TDS offers. The Neckarsulmbased service provider came out on top against a number of competitors and won the outsourcing deal. TDS' extensive skills in outsourcing and all things SAP were a key factor in Bahlsen's choice: “That's why we decided to outsource our entire IT infrastructure to TDS,” explains Kastern. The manufacturer of sweet baked goods also wanted its IT services to be delivered from within Germany.