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  4. Monitoring and analyzing billing data in real-time due to new data centers deployed at MPPKVVCL

Monitoring and analyzing billing data in real-time due to new data centers deployed at MPPKVVCL

"Previously it would take us ten days to pull information from the system; now we can do it in a matter of minutes. This responsiveness enables us to make better informed business decisions."

Gautam Kochar, Deputy General Manager, Madhya Pradesh Paschim Kshetra Vidyut Vitaran Company Ltd.

The customer

Madhya Pradesh Paschim Kshetra Vidyut Vitaran Company Ltd. (MPPKVVCL) is responsible for the distribution and retail supply of electricity in the areas covered by the Commissionaires of Indore and Ujjain. Its chief priorities are to improve efficiency and ensure commercial viability, while becoming progressively sustainable and less government dependent. Paschim Kshetra encompasses an area served by 77,021 kilometers of high tension voltage and 137,105 kilometers of low tension voltage distribution network.

The challenge

MPPKVVCL was using a distributed network across its 600 offices to handle the billing of electricity. This led to inaccurate readings, long delays in retrieving information and loss of revenue.

The solution

The company worked with Fujitsu to build two data centers from scratch, each of which comprised 36 Fujitsu PRIMERGY rack servers and two Fujitsu ETERNUS disk storage systems and two Fujitsu ETERNUS tape libraries.

The benefit

  • MPPKVVCL now has the ability to monitor and analyze billing data in real-time, enabling it to maximize revenue and make better informed business decisions
  • A single view allows it to keep track of billing, revenue and inventory across its extensive network for total transparency
  • Customers can now pay bills online while meter readers can instantly upload meter readings rather than inputting figures into the local office system
  • More effective roll out of human resources policies

Stáhněte

Read the full MPPKVVCL case study (219 KB/A4, 2 pages)