Open to Serve

Fujitsu Open Retail – Enabling seamless omnichannel retail experiences

Always open to serve, wherever your customers shop

To your customers, convenience is a currency. They’re constantly changing – their shopping touchpoints, their choices, their minds. And they want you to be ready for their next move.


By breaking down the barriers that stop shoppers from getting what they want, when and where they want it.

We call it Always Open Retail.

Retail is opening up. Are you?


With an open retail structure, your customers can shop without walls.

Jump between stores and online, across devices.

Get consistent information, products and pricing.

Access personalized services, promotions and loyalty schemes that recognize their total value to your business.

Curate their own experiences across ecommerce, mobile, social media and your stores.

Sounds exciting?

Partner with Fujitsu and we’ll build your open retail transformation roadmap together, so you’re always open to serve.


Reinventing the high street: the retail experience of the future

Create memorable shopping experiences

Your roadmap to Open Retail is different from everyone else’s. That’s why we don’t offer generic advice.

Fujitsu’s retail experts will listen to you, understanding who your customer is and what makes them tick.

Then, we’ll recommend the right digital retail services and solutions to create effortless, flexible OMO experiences that deliver on customer expectations.

Whether you’re creating cross-channel shopping continuity, differentiating the in-store experience through interactive retail technologies, or empowering store associates with real-time data insights, we’ll give you the tools to create memorable, connecting moments.


Cashier-free store

Self-service solutions for the future. Shelf weight sensors, multi-camera tracking and mobile app integration allow shoppers to simply grab what they need and leave the store.

Case study

“The technical experience of the Fujitsu team quickly helped bring this project to life. Fujitsu was responsive, knowledgeable, and demonstrated its commitment to our success throughout the project.”

Discover how The Home Depot orchestrates a seamless retail customer experience for its new design center using FUJITSU GLOVIA OM technology.

Co-create your open retail roadmap with Fujitsu

Fujitsu's mission is to keep global retail always open by working collaboratively with retailers.

Our world-class retail technologies have been developed over 50+ years in retailing to enhance every aspect of digital and physical commerce. From IP, design and build, to localization, integration, running and maintenance.

Fujitsu has the global delivery capabilities to launch you anywhere in the world. And the multilingual, multicurrency, multicultural expertise to make you relevant in every market.

Partnership is key to our approach.

Co-creatively, we’ll optimize your retail business end-to-end, so you can serve, trade, operate and innovate around your customers.

Fujitsu’s retail experts will get to your business case fast; developing a roadmap of digital solutions and services that create consistently impressive, memorable shopping experiences.

And we’ll stay with you once our retail technology solutions are in place, adding continual value.