Support and Downloads

Fujitsu delivers a range of product support and maintenance services across New Zealand. We support products from vendors including Hewlett-Packard, Toshiba, IBM, Brother and Canon. Maintenance services include on-site, return-to-base and preventative maintenance.

Fujitsu provides technical support online for Fujitsu printers, magneto-optical drives, scanners, monitors, hard disk drives, pen computers and keyboards. This support includes downloadable drivers, FAQs, specifications, jumper/switch settings, BIOS settings, manuals and warranty details.

New Zealand

For all support enquiries or warranty claims on Fujitsu products bought through a reseller, please contact the reseller directly, see the Contact Fujitsu page or call 00612 9776 4776 (Australia) for a Fujitsu customer service representative to call you back.

The Fujitsu Contact Centre is the first point of contact for enquiries regarding Fujitsu computing products and telephone systems purchased directly from Fujitsu, and for products covered by a Fujitsu support contract. The Contact Centre provides Fujitsu customers with a 24-hours-a day, 7-days-a-week single point of contact for obtaining hardware repair services and software support. The Contact Centre phone number is 0800 803 333.

Fujitsu New Zealand does not support Fujitsu branded non-computing consumer products such as car stereos, air conditioners and plasma screens. If you have a support enquiry or warranty claim on such a product we cannot help, and recommend you contact your reseller directly. If your reseller is unable to help, you may wish to contact the distributor (see our Shop page for contact details).