Fujitsu Retail and Hospitality IT Solutions – Always On, Always Connected
A new retail world is emerging where technology connects and interlinks everyone and everything. Today’s customers expect their in-store and online experiences to match, and retailers must adapt and become truly connected if they are to keep pace with rising demand for a consistent customer experience delivered through multiple touchpoints and channels.
At Fujitsu, we understand the retail environment in which you operate and the need for reliability, agility, and flexibility. We develop and deliver innovative solutions for retail and hospitality that future-proof customer experiences in an omni-channel world. Our Connected Retail solutions are focused on enabling you to:
- improve your customer's experiences
- increase your efficiency
- grow your business
The Forgotten Shop Floor: The rise of the digital high street
From enhancing efficiency to improving productivity and delivering a more compelling customer experience, the successful deployment of in-store technology can deliver a range of benefits to high street retailers.
In our research report - the rise of the digital high street, we questioned 1,000 consumers and 1,000 staff from major UK retailers about their experiences of in-store technology. We learned a great deal about the factors that thrill and frustrate customers when it comes to physical retail. With our report findings, we offer insight as to where in-store technology is failing to meet customer needs, the benefits of getting in-store technology right, and predictions of the future for high street stores.
See how our customers solved their challenges
Framing a digital future: our new partnership with Specsavers
As part our new partnership, we will be working with Specsavers to transform their in-store technology in 1,179 stores across Europe. The digital transformation project will improve both the customer experience and the working environment for employees.
Whitbread: over 600 applications have been rationalised to just seven
Whitbread engaged Fujitsu to rationalise over 600 legacy applications creating a more agile and easily managed software environment. A more flexible platform enables Whitbread to be responsive to market and operational demands.
How robotic process automation is transforming the workplace
As the working world chnages beyond recognition in the coming years, we explore how RPA will enable employees in the retail sector.
Read blog article
The retail industry is amids a digital explosion that has changed the way we shop forever. Is your business ready for the future of digital retail?
FUJITSU Retail engagement analytics
The Fujitsu Retail Engagemnent Analytics solution providers retailers with actionable shopper intelligence to help improve shoppers experience and store performance. Creating a unique and engaging experience for shoppers is critical to driving store sales and is vital to retailers success.
View the Video