Connected Retail and Hospitality
Fujitsu Retail Technology and Hospitality IT Solutions
A new retail world is emerging where technology connects and interlinks everyone and everything. Today’s customers expect their in-store and online experiences to match, and retailers must adapt and become truly connected if they are to keep pace with rising demand for a consistent customer experience delivered through multiple touchpoints and channels.
At Fujitsu, we understand the retail environment in which you operate and the need for reliability, agility, and flexibility. We develop and deliver innovative solutions for retail and hospitality that future-proof customer experiences in an omni-channel world. Our retail technology solutions are focused on enabling you to:
- improve your customer's experiences
- increase your efficiency
- grow your business
Forgotten Shop Floor: The Rise of The Digital High Street
Find out more about our retail services and solutions
In partnership with Thoughtonomy, we help retailers to empower their workforce to deliver great customer service and boost their productivity.
We provide intelligent, predictive, proactive and automated support services across all technology, anytime, anywhere to maintain the delivery of end-to-end in-store customer experiences.
Marketplace delivers a consistent and seamless multi-channel buying experience. With our help, you can simplify processes and improve your in-store shopping experience.
Retail as a Service (4.26 MB )
We provide RaaS across all technology including; CRM, mobile and retail POS. Our outcome-based pay-as-you-go services are both agile and cost-efficient. We manage your technology, leaving you free to concentrate on growing your business.
See how our customers solved their challenges
Retail and Hospitality Insight
Our latest webinar sessions
Replay the Fujitsu Connected Retail webinar
This session gives an advanced preview of our Connected Retail Customer Journey being showcased at RBTE. Richard Clark, Retail & Hospitality, Fujitsu along with our Retail Business Technology Expo (RBTE) stand sponsoring partners - Qudini, WiFi SPARK, Grassfish and Skratch will take you through their latest retail innovations, and what not to miss at RBTE.
Replay The Forgotten Shop Floor – The Rise of the Digital High Street
From enhancing efficiency to improving productivity and delivering a more compelling customer experience, the successful deployment of in-store technology can deliver a range of benefits to high street retailers. Our recent research report that has gained lots of media coverage recently - "The Forgotten Shop Floor - The Rise of the Digital High Street". We questioned 1,000 consumers and 1,000 staff from major local retailers about their experiences of in-store technology. We learned a great deal about the factors that thrill and frustrate customers when it comes to physical retail. In this session, we will share our report findings including insights as to where in-store technology is failing to meet customer needs, the benefits of getting in-store technology right, and predictions of the future for high street stores
Meet our retail experts
Director of Retail and Hospitality
CTO Retail and Hospitality
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