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Fujitsu News Updates

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February

  • Irish retailers see digital technology as essential to customer service and long-term success Dublin, United Kingdom, February 7 2019 - The vast majority of Irish retail leaders (79 percent) believe that putting customers first will determine their long-term success, while a similar amount (84 percent) cite ‘trust’ as an important factor for maintaining strong customer relationships. This is according to a global study commissioned by Fujitsu, which also found that over half (52 percent) of retail leaders in Ireland believe customers trust businesses less than they did three years ago. On the other hand, 73 percent believe that their organisation is well-positioned to meet customer expectations over the next decade.