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Cargill

Fujitsu delivers cost-efficient portal solution for Cargill

Client Profile

Cargill is an international provider of food, agricultural and risk management products and services headquartered in Minneapolis, MN. With 158,000 employees in 66 countries, the company is committed to using their knowledge and experience to collaborate with customers and help them succeed.

Business Challenges

The Cargill AgHorizons website currently serves approximately 3,500 different visitors a month, primarily agricultural producers obtaining information on bids and local events. Visitors can also access content on Cargill’s services as well as syndicated third-party content that includes weather and commodities news.

Cargill needed to transform the AgHorizons website into a more powerful, outward-facing tool that would allow key customers to conduct business with Cargill over the web. Users would be able to look up account information, manage contracts and initiate some of their business transactions online; they would also have on-demand access to transactional information.

Fujitsu Solution

Fujitsu collaborated with Cargill to implement a best-of-breed portal solution for Cargill’s grain-trading customers. We designed a robust, scalable Microsoft .NET-based architecture that would be able to support up to 20,000 users, while delivering additional customer-support functionality. The website was targeted to support 1,000 concurrent users with 99 percent system availability.

The new website is also required to leverage transactional data from Cargill’s internal applications—a scalable, responsive integration that was critical to the success of the project.

Business Benefits

The portal solution has greatly benefited Cargill, as it:

  • Allows AgHorizon’s marketing team to highlight innovative new products
  • Makes it easier to track contacts and accounts
  • Opens a channel to richer content, including information targeted at specific users, user-defined content, and additional syndicated data feeds

With the new portal in place, agricultural producers can now access a wealth of information delivered by Cargill, their agricultural business partner.

The portal helps differentiate Cargill from its competitors by providing e-signature technology and making account information available online. This, in turn, has led to significant cost savings because of the reduced need for printed contracts.

Industries:

  • Diversified Services

Offering Groups:

  • Consulting

Solution Areas:

  • Microsoft Solutions

Regions:

  • United States

Challenges:

  • Easy and on-demand access to account and transactional information

Benefits:

  • Information accessibility
  • Online account management
  • Scalable Microsoft solution