Download Full Case Study PDF
Municipality of Frederiksberg
Robots herald a digital transformation
Customer
Denmark’s Municipality of Frederiksberg wanted to automate many repetitive manual processes that were taking too much staff time and adversely affecting service delivery. Since its in-house IT staff did not have expertise in Robotic Process Automation (RPA), it called on the help of Fujitsu specialists who first created an example project, and then delivered skills transfer which has enabled the municipality to create its own RPA solutions.
Challenge
The municipality wanted to automate manual workflows but did not have the necessary Robotic Process Automation (RPA) skills.
Solution
Fujitsu produced a proof of concept for a single RPA project