Support & Downloads
Customer & Partner Logins
Partner Support
This section is reserved for Fujitsu's authorized retail, mobile or financial VARs and business partners. Click below to log in to your extranet support area:
Click here for more information about becoming an authorized partner. Or call (800) 340-4425.
Networking Customers
For networking customers with service agreements, support is available 24/7/365:
IMPORTANT:
When customers sign up for Self Service, the primary contact person at the customer site receives a welcome packet from our support desk. The welcome packet includes a User ID and Password for Self Service.
If customer organizations submit a second contact name, the secondary contact is also sent a welcome packet.
To receive a new password, contact Fujitsu's Network Operations Center at 1-888-257-9600 (or e-mail support at NOCsupport@ftxs.fujitsu.com). The administrator will verify your identity and reset your password.
The service department hours of operation are 7x24 including holidays.
Downloads
TeamPoS Support
Download TeamPoS drivers and utilities and find OPOS support here.
For questions and other information regarding OPOS support for Fujitsu hardware peripherals, contact the OPOS coordinator via e-mail at SustainingEngineering@ftxs.fujitsu.com.
|