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Server and Storage Support

Global Service Center

The Fujitsu Global Service Center (GSC) operates and supports hardware and software products and services 24 hours a day, seven days a week, 365 days a year. Service and support are provided by GSC representatives worldwide.

Fujitsu End of Service Life

Supported Products

Fujitsu provides support for all models of the Server and Storage products listed below, with a choice of service levels to fit the specific needs of your business.

Storage Products

eternus_60x74

ETERNUS Storage Products

ETERNUS CS High End and ETERNUS CS800

Support Packs

Support Pack Options

Globally available in major business areas

  • 9x5, Next Business Day, Onsite Response Time
  • 9x5, 4h Onsite Response Time
  • 24x7, 4h Onsite Response Time

Recommended Service

  • 24x7, 4h Onsite Response Time

 

More information on Global Product Support ServicesOpen a new window

   


PRIMERGY BX, RX and TX Servers

Support Pack Options

Globally available in major business areas:

  • 9x5, Next Business Day, Onsite Response Time
  • 9x5, 4h Onsite Response Time
  • 24x7, 4h Onsite Response Time
Recommended Service
  • 24x7, 4h Onsite Response Time

 

FUJITSU Support Pack Hardware Fact Sheet (1.12 MB )

   


ETERNUS DX60, DX100, DX200 Storage

Support Pack Options

Globally available in major business areas:

  • 9x5, Next Business Day, Onsite Response Time
  • 9x5, 4h Onsite Response Time
  • 24x7, 4h Onsite Response Time
Recommended Service
  • 24x7, 4h Onsite Response Time

 

FUJITSU Support Pack Hardware Fact Sheet (1.12 MB )