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Caribbean

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CAREER OPPPORTUNITY

The Company

Fujitsu is a multi-national Information Technology company, operating in the Caribbean for over 60 years with offices in Jamaica, Barbados, Bahamas and Trinidad. We invite applications from suitably qualified professionals for the below position based in Trinidad.

RMS ENGINEER – DATA CENTRE & APPLICATION SERVICES

Job Purpose

The successful candidate will be a part of the Reactive Management Services (RMS) Team with responsibility for troubleshooting and diagnosing customer related Data Centre & Application incidents; including resolution. Additional functions may include the design, integration, testing, implementation, development and maintenance of customer systems and solutions.

This position reports to the Team Leader, RMS (Data Centre & Application Support).

Key Duties and Responsibilities

  • Remote delivery of maintenance, troubleshooting and diagnostic services in line with agreed service levels and international best practices
  • Maintain, optimize and upgrade applications supporting data centre and virtualized environments
  • Provide timely and detailed reports on activities in customer environments,
  • Ensure speedy resolution of problems and initiate prudent and timely escalations with third parties, as required
  • Conduct technical assessments and provide consultation to customers and colleagues, as required

Technical Skills & Experience

  • Possess minimum five (5) years related work experience in an IT environment or equivalent
  • Requires key technical competence in three (3) of the following five (5) areas:
    • Hardware & Operating Systems (Dell, Fujitsu, Windows, *nix)
    • Storage and Backup Services (Fujitsu, Hitachi, Symantec)
    • Virtualization (VMware, Hyper-V) o Database & Directory Systems (MS SQL, Active Directory, Oracle DB)
    • Collaboration & Messaging Systems (MS SharePoint, Lync, Exchange)
  • Training in information system technologies evidenced by relevant certifications in the aforementioned
  • Experienced in proven analytical and problem solving methodologies

Key Attributes

  • High level of attention to detail and quality
  • Ability to work in a team and independently
  • An effective collaborator in engaging with clients, colleagues, senior management, vendors and various stakeholders
  • Expresses technical concepts precisely and professionally in both verbal communication and written reports
  • Excellent time management with strong planning and organization skills
  • Excellent interpersonal and communication skills

Academic Qualifications

A Baccalaureate degree in Computer Science or Information Technology

Travel Requirements

  • Local travel requires that the candidate own and use his/her personal vehicle for site visits as may be required
  • Regional/International travel may be required from time to time for training or customer site visits

The Remuneration package

Excellent compensation package commensurate with qualifications that include Group Health, Life and Pension benefits.

All applications are to be submitted no later than March 26th, 2013 to hrcarib@caribbean.fujitsu.com

Please specify “RMS Engineer – Data Centre & Application Services” in the subject