Fujitsu Retail IT Solutions – Always On, Always Connected
A new retail world is emerging where technology connects and interlinks everyone and everything. Today’s customers expect their in-store and online experiences to match, and retailers must adapt and become truly connected if they are to keep pace with rising demand for a consistent customer experience delivered through multiple touchpoints and channels.
At Fujitsu, we understand the retail environment in which you operate and the need for reliability, agility, and flexibility. We develop and deliver innovative solutions for retail that future-proof customer experiences in an omni-channel world. Our Connected Retail solutions are focused on enabling you to:
- Improve your customer's experiences
- Increase your efficiency
- Grow your business
Turning your operations team into champions of change
The high street isn’t dying. It’s simply changing. There will be winners and there will be losers. Success will depend on your ability to transform your retail operations, from end-to-end.
Total Managed Store brings together everything you need to enable Connected Retail. All this is achieved at scale and pace, and delivered consistently across multiple stores and territories, as a fully managed service.
Self-service checkout is now a consumer expectation in most retail environments.
Fujitsu Intelligent Support
We provide predictive, automated, and proactive support services across all technology, anytime, in anyplace. We enable you to maintain the delivery of your end-to-end in-store customer experience.
We enable you to deliver a consistent and seamless multi-channel customer buying experience. With our help, you can simplify processes and improve the in-store shopping experience.
Retail as a Service
We provide RaaS across all technology and services including; CRM, retail POS, and mobile. We provide simple outcome based pay-as-you-go services that deliver agility and reduce costs. We manage your technology leaving you free to concentrate on growing your retail business.
Point of Service
With expectations rising all the time, in-store staff need the tools to provide excellent service from the moment customers walk through the door. Fujitsu’s latest Point of Service (PoS) and mobile store solutions are helping retailers rise to the challenge.
Unified Commerce – The force affecting the retail Industry
Consumers now start and stop their shopping journey in different channels, including online marketplaces and social media. They frequently shop for the same product across different retailers, both online and in store. Consumers expect a frictionless shopping experience across an entire brand and they don’t want disruptions as they cross individual channels or locations. In fact, according to the recent BRP Consumer Study, 87% of consumers are interested in a personalized and consistent experience across channels.
Find Out More
Co-creation for Success survey: Retail results
Fujitsu’s global study explores the relationship between organizations and employees, customers and society. This document reveals the research results from the Retail sector showing how vital each group is to achieving success and what role culture, creativity and digital technology play.
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Whitbread engaged Fujitsu to rationalise over 600 legacy applications creating a more agile and easily managed software environment. A more flexible platform enables Whitbread to be responsive to market and operational demands.
How robotic process automation is transforming the workplace
As the working world chnages beyond recognition in the coming years, we explore how RPA will enable employees in the retail sector.
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The retail industry is amids a digital explosion that has changed the way we shop forever. Is your business ready for the future of digital retail?
FUJITSU Retail Engagement Analytics
The Fujitsu Retail Engagemnent Analytics solution providers retailers with actionable shopper intelligence to help improve shoppers experience and store performance. Creating a unique and engaging experience for shoppers is critical to driving store sales and is vital to retailers success.
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Meet our retail experts
Ray CaulHead of Retail Americas
Paul BurelRetail Product Consulting Director
Rowan CapeVice President, Global Retail Software Solutions
John ParsonsRetail Solution Engineer Team Manager
Paul KennedyHead of Retail Industry
Celine RasbornVP Retail Product Management and Operations
To find out more about Fujitsu Retail Services and how they improve your business, please complete this form.