Open to Operate

Fujitsu Open Retail – Flawless retail systems that drive operations

Always open to operate, whatever your business needs

Your customers expect everything to “just work”. They have no idea how much effort is happening behind the curtain to serve them anywhere, anytime, any way.

But we do.

With over 50+ years in global retail technology, Fujitsu has learned that systems, processes and software must work together flawlessly. So your colleague and customer experiences seem effortless.

We call it Always Open Retail.

Retail is opening up. Are you?


With an open retail structure, you can make strategic, scalable investments that optimize every interaction. To run faster, make smarter decisions and strengthen your team’s performance.

Manage traffic and trading peaks with complete reliability.

Cut unnecessary IT costs without compromising on performance.

Connect your business technologies to make sustainable improvements.

Capture and analyze data to improve your decision-making.

Unite your head office, operational and store colleagues so they can communicate, collaborate, and manage their day better.

Partner with Fujitsu and we’ll build your open retail roadmap together, so you’re always open to operate.


How retailers are navigating the route to digital transformation

Build core stability

Open retail is an invitation to work with other experts. Let them sweat the small stuff, so you can focus on your customers and colleagues.

As a trusted partner, Fujitsu will deliver a rock-solid retail IT operation that every person in your business – from the warehouse and head office to your call center and shop floor – can depend on.

Managed services. Cloud migration. In-store analytics. We’ll build on the IT foundations you have in place today to add operational value. And we’ll implement, integrate, and run everything on your behalf.

Together, we’ll co-create radical improvements through logical step change, without disrupting day-to-day operations. You’ll never catch us making major updates during peak hours.

Learn more about the digital solutions and services we use to build open retail operations

Total Managed Store

Transform your store operations, drive business growth

Everything you need from Fujitsu for a consistent, replicable managed service.

Total Managed Store

Insight driven retail performance

Visualize trends and critical factors in your daily business, through multiple data sources.

Work Life Shift for Retail

Work Life Shift for Retail

Improve employee productivity with smart working, borderless technology solutions, for an agile, resilient business set-up that enhances the value of your people.

Case study

“Fujitsu is a really transparent, honest company.”

Learn why managed service provider, Hapbit, used Fujitsu Integrated System PRIMEFLEX to create a hyper-converged infrastructure for managing pet company Tom&Co’s stock-keeping in the cloud.

Co-create your open retail roadmap with Fujitsu

Working collaboratively with our global retail customers, Fujitsu’s mission is to make sure retail is always open.

Partnership is key to our approach.

Together, we co-creatively optimize and transform your retail business from end-to-end, enabling you to operate, trade, serve and innovate around your customers.

Our world-leading Fujitsu retail technologies have been developed using over 50+ years of retailing experience. Enhancing every aspect of digital and physical commerce - whether that’s IP, design and build, localization, integration, or running and maintenance.

Our retail experts get to the heart of your business case fast, helping you to develop a roadmap of digital retail solutions and services that will create consistently impressive customer experiences and keep shoppers coming back.

We have the global delivery capabilities to launch you wherever you want to be in the world, and the multicultural, multicurrency and multilingual expertise to make you relevant in every market you choose.

And we will stay with you once our Fujitsu retail technology solutions are successfully in place - adding value as your new retail environment evolves and grows.