Insight Driven Retail Performance
Fujitsu Data Analytic Dashboard Service is a reporting and consultation service by analytic dashboard and data consultants, to visualize trends and critical factors in customer's daily business, through multiple data sources.
Retailers rely heavily on in-store technology to deliver CXs
Ensuring effective in-store IT systems is critical to maintaining the customer's journey and promoting the brand's reputation.
Retailers are facing an increasing need for a reduction in the maintenance and administration costs through retail organizations globally. Therefore, they are looking for management and automation advancements which help deliver managed services effectively and efficiently.
Retailers face these pain points in their business:
To operate in stores/restaurants/cafes efficiently
To solve recurring issues and make time
To promote new services and items to consumers
To utilize consumers and/or end-users feedback
To predict the sale and decide the target
To prepare a new branch to open due to high, increasing market demand
To move available inventory to the prioritized distribution
To store their staff's health checkup and attendance analysis to predict working conditions
Fujitsu transforms customer business as a DX partner
Our services provide new omnichannel experience in stores, to meet consumer expectations, introduce new digital touch points, and manage technology.
We are always open to serve, trade, operate, and innovate, and keep pace with new customer needs, bring shopping to new physical locations, enhance the value of people, and streamline operational processes.
Data Analytic Dashboard Service for Always Open Retail
Fujitsu's Data Analytic Dashboard Service provides visualization and consulting support based on AI based analytics to bring together everything you need to provide improvements and achieve each customer's goals. This service consists of not only development of dashboard screen, but also business analysis, training for users, and data consulting as shown below.
4 Steps to Utilize the Services
The most important step in business plan creation is the problem statement and identifying the challenges appropriately. That's why Fujitsu provides a dashboard with the following business steps:
STEP 1: Business Analysis
Main features
- Discuss the business with the customer to understand their challenges
- Create a problem statement to clarify the pain points
Benefits
- Propose an improvement scenario
- Understand the customer's situation and clarify issues from an objective and professional perspective.
STEP 2: Development Dashboard
Main features
- Identify data to develop dashboard
- Support to prepare data ingestion
- Set up cloud environment
- Do exploratory analysis
- Visualize data
Benefits
- Visualize situation and predict future incident and events
STEP 3: Training
Main features
- Prepare training session
- Provide a training session on the available functions
Benefits
- Understand standard functions of dashboard
- Consider improvements and solutions based on the dashboard
STEP 4: Data Consulting
Main features
- Provide support to get insights from dashboard
- Propose improvements based on dashboard insights
Benefits
- Gain deeper insights of the business from professionals and gain new idea and inspiration
Co-create your open retail roadmap with Fujitsu
Working collaboratively with our global retail customers, Fujitsu’s mission is to make sure retail is always open.
Partnership is key to our approach.
Together, we co-creatively optimize and transform your retail business from end-to-end, enabling you to operate, trade, serve and innovate around your customers.
Our world-leading Fujitsu retail technologies have been developed using over 50+ years of retailing experience. Enhancing every aspect of digital and physical commerce - whether that’s IP, design and build, localization, integration, or running and maintenance.
Our retail experts get to the heart of your business case fast, helping you to develop a roadmap of digital retail solutions and services that will create consistently impressive customer experiences and keep shoppers coming back.
We have the global delivery capabilities to launch you wherever you want to be in the world, and the multicultural, multicurrency and multilingual expertise to make you relevant in every market you choose.
And we will stay with you once our Fujitsu retail technology solutions are successfully in place - adding value as your new retail environment evolves and grows.
