Fujitsu Retail Technology and Hospitality IT Solutions – Always On, Always Connected
A new retail world is emerging where technology connects and interlinks everyone and everything. Today’s customers expect their in-store and online experiences to match, and retailers must adapt and become truly connected if they are to keep pace with rising demand for a consistent customer experience delivered through multiple touchpoints and channels.
At Fujitsu, we understand the retail environment in which you operate and the need for reliability, agility, and flexibility. We develop and deliver innovative solutions for retail and hospitality that future-proof customer experiences in an omni-channel world. Our Connected Retail solutions are focused on enabling you to:
- improve your customer's experiences
- increase your efficiency
- grow your business
Turning your operations team into champions of change
The high street isn’t dying. It’s simply changing. There will be winners and there will be losers. Success will depend on your ability to transform your retail operations, from end-to-end.
Total Managed Store brings together everything you need to enable Connected Retail. All this is achieved at scale and pace, and delivered consistently across multiple stores and territories, as a fully managed service.
Lead in a digital world with Cloud Powered Retail
Succeeding in retail has never been more difficult. The competition is fierce. Your customers expect more. And for many, time is running out to get it right. Fujitsu and its partner ecosystem (Microsoft Azure, VMware, SAP, Oracle) are helping retailers to compete and succeed in a new, digital world – providing the platforms, apps and services that enable seamless, omni-channel interactions and truly data-driven insights.
EuroCIS is regarded as the leading trade fair for retail technology and this year is no exception. In 2019, EuroCIS once again heads to Dusseldorf, with three days of exhibitions, discussion and demonstrations that will signpost the future of retail. The three day event offers you the chance to access unparalleled education, networking with industry leaders and the opportunity to meet with leaders in retail technology and witness solutions that can unlock new business value for your organisation.
The Connected Retail Experience Center
For over 3 decades, Fujitsu has been enabling the world’s most progressive retailers using our innovative retail solutions. The Connected Retail Experience Center demonstrates some of our most powerful solutions that you can deploy with Fujitsu, across your stores, today.
Watch the video to find out how our solutions transform logistics through digital capabilities, predict and maintain your in-store infrastructure and most importantly, provide insight that drives sales across the shop floor.
Self-service checkout is now a consumer expectation in most retail environments.
Fujitsu Intelligent Support
We provide predictive, automated, and proactive support services across all technology, any time, in any place. We enable you to maintain the delivery of your end-to-end in-store customer experience.
We enable you to deliver a consistent and seamless multi-channel customer buying experience. With our help, you can simplify processes and improve the in-store shopping experience.
Retail as a Service
We provide RaaS across all technoligy and services uncluding: CRM, reatil POS, and mobile. We provide simple outcome based pay-as-you-go services that deliver agility and reduce costs. We mangae your technoligie leaving your free to concentrate on growing your retail business.
Point of Service
With expectations rising all the time, in-store staff need the tools to provide excellent service from the moment customers walk through the door. Fujitsu’s latest Point of Service (PoS) and mobile store solutions are helping retailers rise to the challenge.
Welcome to a world of hyperconnected business in retail
A new generation of solution are linking shoppers' behaviour - online, in store and out on the street. The answer is in the consumers' pockets... their smartphones. We`re working with retailers to help them thrive in an emerging hyperconnected world. Discover how Fujitsu can help you.
Download the infographic
See how our customers solved their challenges
Framing a digital future: our new partnership with Specsavers
As part our new partnership, we will be working with Specsavers to transform their in-store technology in 1,179 stores across Europe. The digital transformation project will improve both the customer experience and the working environment for employees.
Whitbread: over 600 applications have been rationalised to just seven
Whitbread engaged Fujitsu to rationalise over 600 legacy applications creating a more agile and easily managed software environment. A more flexible platform enables Whitbread to be responsive to market and operational demands.
Meet our retail experts
Executive Director, Global Retail, Fujitsu
Director of Retail and Hospitality, EMEIA