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  5. FUJITSU Market Place Offers a ‘Fascinating Vision’ for Omni-channel Retail Architecture Integration and Interoperability

FUJITSU Market Place Offers a ‘Fascinating Vision’ for Omni-channel Retail Architecture Integration and Interoperability

Fujitsu EMEIA

Munich, September 23, 2015
Fujitsu today announces that it has been recognized in the Leaders category of The Forrester WaveTM: Point of Service, Q3 20151, recently published by global research and advisory firm, Forrester Research, Inc. Subtitled ‘The 10 Providers that Matter Most and How they Stack Up’ the report states that architecture and interoperability are key differentiators in the Point of Service (POS) markets, and commented on Fujitsu:

“Fujitsu, with a long history in stores all over Asia and Europe, as well as a growing presence in America, offers superior functionality in traditional store POS, but also line-busting, customer self-service, and store-within-store-functionality. FUJITSU Market Place offers a fascinating vision of a framework for orchestrating a retailer’s assets to deliver differentiating cross-channel experiences without ripping and replacing legacy investments. Fujitsu’s POS would be most attractive to a retailer looking for a single application provider and systems integrator to support store operations in multiple countries, especially if the retailer’s formats included store-within-store and/or self-service.”

Notes to editors

1 The Forrester WaveTM: Point of Service, Q3 2015, by George Lawrie with Christopher Andrews, Arelai Ephraim and Nicole Lesperance, July 31, 2015. Copyright © 2015, Forrester Research, Inc.

Connected Retail
Fujitsu‘s international strength and continuous investment in technology innovation allows it to deliver consistent services to its customers. The company is committed to using its size, scope and experience as one of the world’s largest IT companies to deliver global capabilities with local responsiveness and know-how. This encompasses:

  • 159,000 people in more than 100 countries around the globe
  • Over 202 billion yen (US$1.69 billion), approximately 4.3 percent of revenue in R&D, 95,000 patents worldwide on technologies, products, services and processes
  • End-to-end portfolio of retail applications, devices and supporting services
  • One-stop-shop with the majority of products and solutions developed by Fujitsu

Fujitsu’s Connected Retail solutions cover the whole value chain – from store, warehouse and headquarter to the backbone in the data center. Fujitsu transforms the customer experience in stores and across channels, and has the retail solution intellectual property, process knowledge and integration skills to make a difference.

Connected Retail describes Fujitsu`s end-to-end retail offering that can bring about true business benefits which can enable retail & hospitality organisations to grow efficiencies, their customer base and their business through IT solutions that relate to and solve their current and future business challenges. Fujitsu prides itself on its reputation in the retail & hospitality sector and will build on its top three position in the market and continue to deliver a rapid, secure and agile service to all its customers.

Fujitsu works with retailers to help them master these challenges, using IT to take the customer experience and business efficiency to the next level. Building on a deep understanding of retailing gained over the past 30 years with more than 500 customers and 82,000 stores in 52 countries worldwide, Fujitsu’s mission is to deliver a differentiated customer experience that will increase sales, operational effectiveness and customer satisfaction for retail clients.

Fujitsu delivers high-performance, best-of-breed hardware solutions, integrated software applications and multi-vendor lifecycle support services to help retailers around the world deliver on their brand promise and operate more effectively.

Spanning front- and back office, this portfolio includes point of service, mobile and self-service solutions, end-to-end retail business applications including business analytics, customer loyalty and dynamic digital media, and a suite of managed IT services across the store, networks, applications and infrastructure.

Fujitsu is the emerging leader in cloud and the role of cloud technology and services for today’s retailers, in which the FUJITSU Cloud Initiative demonstrates how cloud underpins the three technology trends of mobile, big data and social to deliver business and social innovation as part of our wider vision of the Human Centric Intelligent Society.

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About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 159,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.8 trillion yen (US$40 billion) for the fiscal year ended March 31, 2015. For more information, please see

About Fujitsu EMEIA

In Europe, the Middle East, India and Africa (EMEIA), Fujitsu is a leading information and communication technology (ICT) company offering a full portfolio of business-technology products, solutions and services, ranging from workplace systems to datacenter solutions, managed services, and cloud-based software and solutions. Fujitsu’s Vision is to enable a Human Centric Intelligent Society that creates value by connecting infrastructure, empowering people and creatively defining new forms of intelligence. In EMEIA Fujitsu employs approximately 28,000 people and is part of the global Fujitsu Group. For more information, please see:

Anna Tzioti

Fujitsu Greece SA
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All other company or product names mentioned herein are trademarks or registered trademarks of their respective owners. Information provided in this press release is accurate at time of publication and is subject to change without advance notice.

Date: 23 September, 2015
City: Munich