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Aviation

Trusted and sustainable aviation

Building a sustainable and trusted future through innovation

For over 40 years Fujitsu has been a trusted aviation technology partner helping the airline industry to define, design, deliver and operate through-life services that connect people around the globe. Within the UK we work with some of the largest airports and global carriers, enabling them to reshape their aviation infrastructure and digitally transform to a more sustainable, cost-efficient, quieter, cleaner, and smarter future.

Through developing technologies such as automation, Artificial Intelligence, Internet of Things, 5G and Social Digital Twin we are working with large airports to help them become more efficient, drive sustainability, business value and create new services. We partner with specialist aviation technology suppliers to offer a broad range of solutions that can deliver digital transformation at airports, improving passenger experience, minimising delays and simplifying the journey of arriving at an airport through to boarding a flight.

Building a sustainable and trusted future through innovation


We know the answer to every problem doesn’t automatically need to be technology; our expertise in designing human centric solutions ensures the solutions deployed at airports are focussed on enabling employees to deliver services efficiently and providing services that are simple for passengers to use. That means effective use of technology and ensuring it is easy to adopt its use. Designing services that focus on people builds trust and creates an environment everyone can enjoy.

We are working hard with our partners to help UK airports recover and build back with trusted and sustainable aviation underpinned by innovative technology.

Is Urban Air Mobility in danger of turning into an urban air myth?

With Urban Air Mobility (UAM) set to commence services in 2025, there are a multitude of questions to be answered. Will the service be adopted and grow rapidly? Who will invest and why? What value will it deliver and how? How will UAM contribute to solving economic and societal challenges?

Read our position paper

Building digital transformation

Sustainable Aviation

In harmony with the planet

If you need to travel by air, how would it make you feel knowing you were travelling by the most sustainable route, using the greenest airport and airline? At Fujitsu, that is our vision for transport and aviation’s contribution to making travel sustainable. Our mission is to inspire sustainable and environmentally friendly lifestyles with impactful ecosystems that enable airports, and their partners to decrease carbon emissions and reduce pollution for a cleaner, quieter and more sustainable future. We are a member of the Global Responsible Business Alliance, and together with our partners, we provide a range of green procurement solutions.

Sustainable Aviation



      • Human augmentation by digital
        Digital Technology has the power to augment human capabilities and is already being used to improve safety, capacity and sustainability across the aviation industry. By bringing together your people with technology such as automation and trusted AI, we empower them to work more creatively and productively - regardless of their role or where they are working.   

      • Sustainable Technology
        Technology is unlocking new design, engineering and techniques capable of improving efficiencies and increasing environmental protection. With pioneering technologies, such as Digital Annealer Quantum-Inspired Computing, we are enabling fuel planning optimisation to cut carbon emissions and reduce costs.


      Fujitsu helps fight climate change, meet tighter air quality requirements in an agile manner and develop better solutions.

Passenger Centric Experience

Increased passenger experience satisfaction

Our aviation solutions play a major role in improving services, managing security and increasing efficiency for faster, more predictable and stress-free passenger experiences. We are experts in developing digital ecosystems that help support individuals in their daily lives, for example with our identity exchange technology (IDYX) we enable your passengers to share their personal data with confidence. From ticket sales to self-check-in and border control, our solutions connect digital and physical touchpoints to deliver seamless end-to-end experiences where passengers are processed at speed. We empower you with the tools you need to better engage customers and improve satisfaction. Combining technologies such as intelligent CCTV and video analysis we enable you to gain insight into customer behaviour to better anticipate their needs.

Passenger Centric Experience



      • Physical and digital convergence - While digital is becoming a default mode, the importance of face-to-face communication is being re-evaluated. Using Fujitsu digital technologies you can connect physical and digital touchpoints and transform your customer and employee experiences in a balanced way.
      • Increased passenger experience satisfaction - By being always connected, you are better placed to anticipate potential needs. A key feature of digital business is the ability to engage continuously with customers, passengers and employees, using data to improve their experiences. We provide data analytics and video analysis solutions to find needs. For example, with Customer Behaviour analysis, behaviour and attributes can be identified from real-time video images using Fujitsu AI Technologies.
      • Ecosystems for peoples’ lives - Various services are being digitally integrated in other services . By linking different sectors with digital technology and trusted data, we are helping to develop ecosystems that support individuals in their daily lives.  For example, with our multi-biometric authentication solution, we deliver Palm Secure authentication combined with facial recognition and other technologies to help keep society safe. We are contributing to the creation of a safe and secure global digital society.


      Fujitsu provides palm vein authentication technology and an AI solution that recognises products and customers behaviors automatically.

Trusted Society

Building a trusted and safe society

Our aim is to support our aviation customers through the development of secure and trusted aviation IT solutions. For example, with empty, we can enable our aviation customers to predict risks and ensure safer travel. Using AI, 5G and Quantum-Inspired Computing we can help to optimise operations and address environmental challenges. We provide digital trust technology to securely connect data across organisations while protecting privacy. Co-creating with our aviation customers, we develop and implement intuitive, easy-to-understand, inclusive services that integrate both physical and digital experiences to deliver key information on digital touchpoints such as smartphones. In the next 20 years, Aviation will transform personal mobility. More Sustainable fuel sources and unmanned vehicles for short trips will put incredible strain on our airspace. Quantum Digital Annealer is one way to make air travel more efficient, today.

Trusted Society



      • Resilient society - In the future it will become possible to project the dynamics of society into a digital twin by processing real-time data from multiple sensors on an ultra-high-speed, large capacity computing infrastructure. With our trusted solutions built on cutting-edge technologies including Quantum-Inspired Computing, AI and digital twin we are contributing to the creation of a more resilient society.  For example, with digital twin will be possible to predict risks and allow people to travel more safely.
      • Smart city ecosystems - We contribute to the development of trusted data flow and smart city operating systems which are essential to underpinning the provision of human-centric services. We care about the environment, and empower our customers with IoT technology to collect and analyse real-time data on CO2 emissions.


      See here how City of Dublin in Ohio, has conducted a successful smart parking project, combining 5G with AI-based video recognition technology

Healthy Living

The future of Wellbeing

Within aviation, we help our customers to harness the power of data and technology to make healthy living a reality for their customers, employees and passengers. Through the use of wearable technology and IoT sensors, we can help you to continuously monitor your employees’ health and wellbeing. Vitals such as pulse rate, body temperature, blood pressure and breathing can be constantly measured to mitigate the effects of overworking, heat stress and environmental factors such as noise, dust and pollution. Within airport environments IoT wearables can be used to mitigate risks for lone workers, ensuring that they remain healthy and safe.

Healthy Living



      • Safety - Using digital and IoT solutions we can empower you to detect and predict incidents before they occur - mitigating the risks for Lone Workers and Man Down incidents at work. Through the use of Fujitsu AI and CCTV, you can better detect and inspect people and goods movements within restricted areas – for example, going airside with no clearance, aircraft safe to taxi or vehicles strayed into airside.
      • Cyber security + - Using pro-active and predictive cyber services and controls we can help you to measurably improve your security operations. With real-time, intelligent monitoring and automated actions, you can mitigate the risk of attack or loss of services.

Business Digital Transformation

Increase resilience through digital transformation

Our aim is to deliver data-driven transformation across the aviation industry. In collaboration with global strategic partners including Microsoft, SAP, Service Now and Salesforce we deliver business value through innovation. Guiding our aviation customers through their digital business transformation, we empower them to become more adaptive and resilient. Using IoT, sensors and telematics - such as real-time monitoring and predictive maintenance, we help drive operational benefits which can be applied to fleets, terminals and other physical locations. With an extensive solutions portfolio including Cloud services, RPA, infrastructure services, digital workplace, enterprise applications and data analytics, we can enable you to transform at pace and drive productivity. Using data insight gained, you can then improve experiences, increase efficiency and reduce waste.

Business Transformation



      • Shifting to a digital business - We embrace data-driven management using the voice of our customers and employees. Deploying solutions to collect, analyse and integrate a wide range of data generated across operations, we can help you to gain actionable insight for more informed business decision making.
      • Business applications, achieving efficiency and resilience - A key feature of digital business is the ability to engage continuously with customers, using data to improve their experiences. We work with strategic partners including Microsoft, SAP, Service Now and Salesforce to deliver world-class services. Using the latest technologies we enable the agile development of both front-end systems and large-scale complex mission-critical systems. In addition, we also provide development frameworks and platforms to support our customers with their own applications development activities.
      • Hybrid IT - We provide Hybrid IT that integrates multi-cloud infrastructure with digital application development platforms. In addition, we also provide managed security services for multi-cloud security and borderless work and lives, to help realise customers’ digital transformation. We continue to advance predictive and prevention automation based on AI technologies to deliver resilient infrastructure services for businesses and society.


      Fujitsu has developed a system that uses Internet of Things (IoT) to visualize operational status, progress, and failures to improve production line efficiency at the Commercial Aircraft Divisions of Mitsubishi Heavy Industries.

Why Partner with Fujitsu?

Our goal is to make the world more sustainable by building trust in society through innovation. With digital technologies reshaping the world in which we live, the aviation sector is becoming more connected than ever before. However, identifying the right technology to implement can be challenging. By equipping you with the latest digital solutions, we help you to optimise operations, manage critical assets, meet your sustainability goals and transform the travel experience.


We are experts at managing complexity. From infrastructure deployment to comprehensive managed IT services, we help airports, their tenants and their partners create a foundation for profitable growth.

Our aviation IT solutions already play a significant role in reducing costs, managing security and improving services to deliver passenger experiences that travellers now demand.

Globally we work closely with a number of airports and airlines to define, design, deliver and operate through-life services. More specifically within the UK, we help keep citizens secure by operating the Borders Platform for the UK Borders Agency.

Why Partner with Fujitsu?

Contact us


  • Steven Eyre

    Steven Eyre
    Aviation Account Director


  • Hugh Campbell

    Hugh Campbell
    Business Development Director

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