The retail industry is changing at an unprecedented pace. Cross-border expansion, multi-channel shopping, omnipresent mobile devices and smarter back-office technologies are transforming shopper expectations and store operating models. Retail executives are looking to stay ahead of the curve and drive profits by offering a differentiated customer experience and increased productivity.
We work with retailers to help them master these challenges, using IT to take the customer experience and business efficiency to the next level. Building on our deep understanding of retailing, gained over the past thirty years, Fujitsu’s mission is to deliver a differentiated customer experience which will increase sales, operational effectiveness and customer satisfaction for our retail clients.
We deliver high-performance, best-of-breed hardware solutions, integrated software applications and multi-vendor lifecycle support services to help retailers around the world deliver on their brand promise and operate more effectively.
Spanning front- and back-office, our portfolio includes point of sale, mobile and self service solutions, end to end retail business applications including business analytics, customer loyalty and dynamic digital media, and a suite of managed IT services across the store, networks, applications and infrastructure.
Why choose Fujitsu as your IT partner?
End to end retail IT provider: We are a true one-stop shop for retail IT, capable of delivering a fully integrated infrastructure - which means retailers can enjoy a more joined-up service, reduced cost of delivery and faster time to market for new solutions
Retail IP: We offer solutions that are easy to integrate and cost-efficient to maintain, wrapped up with expert support drawing from our expansive knowledge of the retail industry
Service excellence: With over three decades of experience in retail, our service makes us the IT partner of choice for over 500 customers and 82,000 stores worldwide
Global reach: Fujitsu operates in all major markets and can support your in local or international expansion plans
Our Retail Offering
Retail Consulting - we work with retailers to define the solutions addressing their business problems, identify business improvements and build the case for IT-enabled change. We specialize in customer experience consulting.
Point-of-Sale Solutions - we design and deliver various kinds of POS terminals to meet diverse retailing needs. Our retail POS products help drive down TCO (total cost of ownership) and increase productivity for retailers through high performance and high maintainability.
Mobile Solutions - our versatile, high-performance mobile terminals have the most ergonomic design in the industry. Lighter and more compact, they are rugged enough to withstand the rigors of everyday abuse.
Self-Service Solutions - our self-service solutions enabled by kiosk system, associated hardware, software and services, can be applied to various retail operations including automatic payment, self checkout, self scanning, employee check-in, etc.
Digital Media Solutions - we provide an end-to-end digital media service for retail (hardware, software and services) to drive customer engagement, performance improvement and operational efficiency.
Retail IT Managed Services - we are the world's leading provider of store IT managed services to local and global retailers.
Cloud for Retail - we lead customers to bring the value of cloud to retail; our CloudStage F solution, deliver in Software as a Service model, enables customer to enhance business agility and response faster to market. Other cloud services including Infrastructure as a Service and Platform as a Service are available to cater customers’ needs, to reduce their long-term investment in IT.
Enterprise solutions and services - in addition to our retail-specific solutions, we also offer a range of IT products and services for the wider enterprise including servers, storage, handheld devices, system integration and legacy modernization.