Outsourcing
Fujitsu Outsourcing Services provide end-to-end control, monitoring and collection of statistics for all components of the Services. This includes the accumulation of data warehouse information required in generating management reports for performance reviews, contract administration and account management, which allows us to devise meaningful and measurable end-to-end service levels directly relevant to your business objectives.

Helpdesk/Call Centre
Fujitsu Helpdesk Service provides end-to-end call management to handle system problem and incident resolution in a geographic and platform-independent Service Centre. We also provide a single interface across all service activities as part of the agreement we signed with you. All services are available in local languages appropriate to the business requirement, allowing you to obtain localized service management with a global management view for all platforms, networks and applications.

Migration
Fujitsu provides Migration Services that assist you to easily migrate from one version of, for example a database, to another version; upgrade of application and system software; migrate system to a more powerful and high performance system.

Installation
Fujitsu provides one-stop installation service that assists you to effectively install your IT systems and equipment including servers, desktop and network components – all within the agreed standards. On top of this service, we also provide you with consulting services on your IT system infrastructure, as well as technical advice on the appropriate IT architecture that will best suit your requirements and meet your defined and established IT policies.

Hardware Warranty/Maintenance
Fujitsu helps you minimize the impact of any hardware and software failure by providing maintenance/warranty services. We dispatch qualified engineer to manage and provide diagnosis, repair and maintenance to hardware components of your IT infrastructure under the hardware maintenance service. Third-party hardware products are also covered, where applicable.

Software Support
Software Support Fujitsu Software Support Service provides a single point of contact in our Service Centre for you to seek technical advice and guidance on the use, documentation, and exploitation of licensed software products.

Application Developmemt/Maintenance
Fujitsu provides you the best options in order to assist you to develop and maintain applications. We offer various types of application development services ranging from building custom program on top of a standard package to a complete custom-build solution. We also provide post-implementation services to support the end-users and ensure the system maintains in a good working condition.