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Support In Asia Pacific Region
In the event of a local warranty claim, you can contact the respective service centre located in your country from which the product has been purchased (see below). Please note that these service centres will render local warranty services upon proof of purchase. Please retain your invoice or receipt.
| AUSTRALIA | BANGLADESH | CAMBODIA | CHINA |
| HONG KONG | INDONESIA | MALAYSIA | MALDIVES |
| MYANMAR | NEPAL | NEW ZEALAND | PHILIPPINES |
| SINGAPORE | SRI LANKA | TAIWAN | THAILAND |
| VIETNAM |
Icons Legend 
Desktop PCs Service & Support 
ESPRIMO™ MOBILE/ AMILO Pro Service & Support
LIFEBOOK/ StylisticService & Support
Fujitsu LCD Monitor Service & Support
Australia
Customer Service/ Technical Support around Australia: 1800 288 283
Customers are encouraged to login all their repair jobs at www.dingotech.com.au. Please contact our hotline for further enquiries.
Helpdesk Operational Hours: 9am to 5pm (AEST) Mon to Fri, excluding public holidays
Service Centre Closure Dates
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Sydney | Dingo Technology Pty Ltd |
97 Derby Street, Silverwater, NSW 2128 | Local Toll Free 1800 288 283 www.dingotech.com.au |
- | 9.00am - 5.00pm (Mon - Fri) | English |
Bangladesh
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Bangladesh | Computer Source Ltd. |
Block # C, House # 8/14. Lalmatia. Dhaka-1207 | (880) 28100172-5 | (880) 28100172-5 | 10.00am - 5.00pm (Sat-Thurs) Close on Friday. |
English and Bengali |
Cambodia
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Cambodia | S.I Computer Technology |
S.I Building, #93, Preah Sihanouk Blvd,Phnom Penh. | (855)23 210 586 /
(855)16 356 777 |
(855)23 215 577 / (855)23 210 777 |
8.00am - 5.30pm (Mon - Fri) | English and Khmer |
China
Customer Service/ Technical Support in China: 400 8208387
Service Centre Closure Dates
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Beijing | Sunny Information Technology Service, Inc. (Beijing) 3rd Service Center |
Room 207, 2 Floor Ideal Plaza, 58 Bei Si Huan Xi Road, Haidian District, Beijing 100080 | (86) 10 82698300 | (86) 10 82698057 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Changsha | Changsha Digital China Service Center |
78 Changsha Digital foot street , No.468, chaoyang Road, Furong Plaza, Changsha | (86) 731 8419 2768 | (86) 731 8415 2927 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Chengdu | Chengdu Digital China Service Center |
27F, Building A, Times Digital Plaza, Part 4 South Renming Road | (86) 28 8548 2736 | (86) 28 8544 2252 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Fuzhou | Fuzhou Digital China Service Center |
A-27F, Pingan Building, No.88, Middle Wuyi Road, Fuzhou | (86) 591 8330 6359 | (86) 591 8330 6322 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Guangzhou | Guangzhou Digital China Service Center |
Room 3409, 34 Floor, Xinyuan Plaza, No.898, North Tianhe Road, Guangzhou | (86)20 38182364 | (86) 20 3811 8760 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Harbin | Sunny Information Technology Service, Inc. (Beijing) Harbin Service Center |
6F,YiManTaiShan Electronic Plaza,NanGang Area,Harbin | (86) 451 89783766 | (86) 451 82762352 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Hefei | Beijing Runservice Electronic Technology Service Co. Ltd. Hefei Branch |
Room 203, Building 4, Gold Plaza, No.155 Jinzhai Road, Hefei | (86) 551 366 0167 | (86) 551 366 0719 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Jinan | Sunny Information Technology Service, Inc. (Beijing) Jinan Service Center |
Room 615, Keyuan Building, No.126 Shangda Road, Licheng District, Jinan, Shangdong | (86)531 88191066 | (86) 531 86416546 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Nanjing | Beijing Runservice Electronic Technology Service Co. Ltd. Nanjing Branch |
Room 436, Weilaicheng B, No.498, Zhujiang Road, Nanjing | (86) 25 8368 2807 | (86) 25 8368 2853 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Qingdao | Sunny Information Technology Service, Inc. (Beijing) Qingdao Service Center |
4D06, 4 Floor, 147 Buynow, Liaoning Road, Qingdao 266000 | (86) 532 83849618 | (86) 532 68865332 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Shanghai | Beijing Runservice Electronic Technology Service Co. Ltd. Shanghai Branch |
No.398, Nandan Road, Xuhui District, Shanghai | (86) 21 6487 1101 | (86) 21 6487 2722 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Shenyang | Sunny Information Technology Service, Inc. (Beijing) Shenyang 2nd Service Center |
4042-4043, 4 Floor, Saibo Digital Plaza, 76 Sanhao Street, Heping District, Shangyang | (86) 24 62680355 | (86) 24 62680398 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Shenzhen | Shenzhen Digital China Service Center |
Room 418,4 Floor,No.2032, Center Shennan Road, Futian Plaza | (86) 755 8281 0458 | (86) 755 8301 2863 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Shijiazhuang | Sunny Information Technology Service, Inc. (Beijing) Shijianzhuang Service Center |
No.61 South Tangu Street, Shijianzhuang | (86) 311 85116352 | (86) 311 85117555 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Taiyuan | Sunny Information Technology Service, Inc. (Beijing)Taiyuan Service Center |
No.3-4, 1 Floor, 15 Qiaodong Community, Qiaodong Street, Taiyuan | (86) 351 4636722 | (86) 351 4637108 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Tianjin | Sunny Information Technology Service, Inc. (Beijing)Tianjin Service Center |
Room S201 2F times digital square anshan west road nankai district Tianjin city | (86)22 58627859 | (86)22 58627879 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Wuhan | Wuhan Digital China Service Center |
No.308, Luoyu Road, Wuchang | (86)27 87874346 | (86) 27 8787 2546 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Xiamen | Xiamen Digital China Service Center |
104 Yidaifenghua Plaza, No.468, Xianyue Road, Siming District, Xiamen | (86) 592 511 6967 | (86) 592 511 6985 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Xian | Sunny Information Technology Service, Inc. (Beijing) Xian Service Center |
1 Floor, Hengfa Building, No.1, South Taiyi Road, Xian | (86) 29 82256903 | (86) 29 82256710 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Zhengzhou | Sunny Information Technology Service, Inc. (Beijing) Zhenzhou Service Center |
-2, No.66 Nongye Road, Zhengzhou | (86) 371 63910030 | (86) 37163910209 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Beijing, Chengdu, Dalian, Shanghai and Guangzhou | For DESKPOWER TX Series, please contact the Helpdesk local toll free number at 800 820 8387 for support and appointment for on-site service. |
800 820 8387 Local Toll Free |
(86)21 5292 1558 | 8.30am - 5.30pm (Mon - Sat) | English and Mandarin | |
Repair Station
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Anshan | Jinzhou Xingangxian Information Technology Co. Ltd. |
183-10 South Jianguo Road, TieDong District Anshan | (86) 412 2222892 | (86) 4122222582 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Changzhou | Changzhou Tuohai Computer Center |
No.27-1-102,East Old Labor Road,Tianning Area, Changzhou | (86) 519 8887 3330 | (86) 519 8887 3330 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Chongqing | Chongqing Pinglian Technology Co. Ltd. |
9-6, Taixing IT Mall, No.8 Yuzhou Road, ShiQiaopu, Chongqing | (86) 23 6888 4982 / (86) 23 6879 4976 | (86) 23 6860 5937 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Chuangchun | Changchun Chaoyang Information Technology Co. Ltd. |
No.267 Dongwu Road, Yatai Street, Nanguang District Changchun | (86) 431 82954569 | (86) 431 82954569 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Dalian | Dalian Tiangang Technology Co. Ltd. |
No.121 Baishang Road, Hekou District, Dalian, Liaoning | (86)411 84335289 | (86) 411 84326422 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Dongguan | Dongguan Xinzhe Computer Business Company |
Room 4,3 Floor,No.31buildind,Wanchengbada Road, Dongguan | (86) 769 2303 2492 | (86) 769 2303 2493 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Guiyang | Guizhou Pingliang Technology Co. Ltd. |
B5A, 6 Floor, No.20, South Zhonghua Road, Guiyang | (86) 851 520 3102 | (86) 851 520 3103 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Haikou | Haikou Digital China Service Center |
Meilan District, Haifu Rd 81 Automotive Equipment Building Fujitsu service center, Haikou | 0898-65399336 | 0898-65309590 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Hangzhou | Shanghai Shentie Information |
No.51-15, North Baojiao Road, Hangzhou | (86) 571 5676 5163 | (86) 571 5676 5171 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Jinzhou | Jinzhou Xingangxian Information Technology Co. Ltd. |
No.58, Lane 25, Jie Fang Road, Ling He Area, Jinzhou City | (86) 416 2851533 | (86) 416 2836933 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Kunming | Kunming Daohe Technology Co. Ltd. |
No.329, Gulou Road, Kunming | (86) 871 515 5409 | (86) 871 805 5975 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Lanzhou | Lanzhou Baicheng Electron Technology Service Co. Ltd. |
Room 127,1F,No.226 ,DongGang digital Plaza,ChengGuan District, Lanzhou | (86) 931 8625990 | (86) 931 8625990 800 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Lasa | Chengdu Jie Pu Hua Xin Technology Co.Ltd _Lasa branch |
Room 404,4F,Sabo Digital Plaza,No.1 Gongbutang Road,Lasa,Xizang | (86) 891-6368348 | (86) 891-6368348 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Nanchang | Jiangxi Chengwei Technology Service Co. Ltd. |
No.237, West Nanjing Road, Nanchang | (86) 791 630 3303 | (86) 791 628 2315 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Nanning | Guangxi Nanning Lianshu Computer Service Co. Ltd. |
Room 307, 309, 3 Floor, No.37, Xinghu Road, Nanning | (86) 771 584 8849 | (86) 771 584 8865 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Nantong | Nanjing Shuangruqi Technology Company Nantong Branch |
Room 1216, Baolong IT Mall, No.3 East Renming Road, Nantong | (86) 513 8559 1615 | (86) 513 8511 3497 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Ningbo | Ningbo Haishu Zhixiang Digital Electronic Co. Ltd. |
No.8 Xihe Street, Ningbo | (86) 574 8734 7887 | (86) 574 8734 7887 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Quanzhou | Quanzhou Sanli Technology Co., Ltd. |
Room 721B, 7 Floor, Yijua IT Mall, Jiuyi Road, Quangzhou | (86) 595-22986812/22986813 | (86) 595 2298 6813 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Shantou | Shantou Xinyi Computer Co., Ltd. |
Huanghe Road 511, Block B, Hi-Tech Computer Centre,Shantou | (86) 0754 83213456/88366448 | (86) 0754 88170008 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Suzhou | Suzhou Suweida Computer Service Co. Ltd. |
Room 818, Huafu, No.118 Changxu Road, Suzhou | (86) 512 6836 8042 | (86) 512 6552 2485 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Wenzhou | Wenzhou Tianyouxing Digital Technology Co. Ltd. |
Room 205,Jinxunda Plaza ,F buildind,No.98-100,West Jiangbin Road, Wenzhou | (86)577 88153722-816 | (86) 577 8884 8504 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Wulumuqi | Wulumuqi Baichen Electron Technology Service Co. Ltd. |
Room 507, 5Floor Baihuachun Building, No.141, Zhongshan Road, Wulumuqi | (86) 991 7793393 | (86) 991 4821727 ext 806 / (86) 991 7793393 |
9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Wuxi | Wuxi Chengjie Computer Technology Service Co. Ltd |
Room 705, Xingsheng Plaza No.900, West Jiefang Road, Wuxi | (86)510 83405017/82320215 | (86) 510 8294 9871 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Xuzhou | Xuzhou Shangqi Electronic Co. Ltd. |
1B25-16 Xiandai Digital Plaza, No.112 South Zhongshang Road, Xuzhou | (86) 516 8732 6020 | (86) 516 8732 6021 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Yantai | Yantai Zeyu Electronics Co.,Ltd |
NO.51-to pay2,ChufengStreet,ZhifuDistrict,Yantai City, ShandongProvince,P.R.China | (86) 0535 2995292 | (86) 0535 2995009 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
| Yiwu | Yiwu Lowepro Digital Electronic Firms |
Room 207,Unit 4, Zone B, Yiwu YinLong business buildind, Yiwu | (86)579 85544064 | (86)579 85588845 | 9:00am - 6:00pm (Mon – Sat.) | English and Mandarin |
Hong Kong
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Shau Kei Wan | CompuCare O/B Sunlite Computronics Limited |
17/F., Eastwood Centre, 5 A Kung Ngam Village Road, Shau Kei Wan, Hong Kong | (852) 26162400 | (852) 28816605 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English, Mandarin and Cantonese |
| Shau Kei Wan | Suntronics |
17/F., Eastwood Centre, 5A Kung Ngam Village Road, Shau Kei Wan, Hong Kong | (852)2560 3853 | (852)3571 9589 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English, Mandarin and Cantonese |
Indonesia
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Medan | PT. Acacia IT Services Indonesia |
Kompleks Asia Mega Mas, Jl Asia Raya Blok N 30 A, Medan |
061-76369915 / 061-7345267 | 8:00am-5:00pm(Mon-Fri) 8:00am -1:00pm (Sat) | English and Indonesian | |
| Pekan Baru | PT. Acacia IT Services Indonesia |
CV Sarana Kencana, JL KH A Dahlan 15, Sukajadi, Pekan Baru |
0761-849861 | 8:00am-5:00pm(Mon-Fri) | English and Indonesian | |
| Batam | PT. Acacia IT Services Indonesia |
PT Duta Computer, JL Laksamana Bintan, Kompleks Executive Center Blok II No 1-2, Sei Panas, Batam |
0778-433007 | 8:00am-5:00pm(Mon-Fri) | English and Indonesian | |
| Bandung | PT. Acacia IT Services Indonesia |
Kompleks Ruko Segitiga Mas Kosambi Blok A 7, JL A Yani, Bandung |
022-7217908 | 8:00am-5:00pm(Mon-Fri) 8:00am -1:00pm (Sat) | English and Indonesian | |
| Jakarta | PT. Acacia IT Services Indonesia |
Jalan Cideng Timur 86-A, 2nd Floor, Tanah Abang, Jakarta Pusat |
021-3456934 | 8:00am-6:00pm(Mon-Fri) 8:00am -1:00pm (Sat) | English and Indonesian | |
| Semarang | PT. Acacia IT Services Indonesia |
JJL MT Haryono , Semarang | 024-8452581 / 024-70500036 | 8:00am-5:00pm(Mon-Fri) 8:00am -1:00pm (Sat) | English and Indonesian | |
| Solo | PT. Acacia IT Services Indonesia |
PT Harrisma Bengawan Jaya, Jl. Yosodipuro 64, Solo |
0271-725 265 | 8:00am-5:00pm(Mon-Fri) | English and Indonesian | |
| Yogyakarta | PT. Acacia IT Services Indonesia |
JL Gajah Mada 58, Pakualaman, Yogyakarta |
0274-523231 | 8:00am-5:00pm(Mon-Fri) 8:00am -1:00pm (Sat) | English and Indonesian | |
| Surabaya | PT. Acacia IT Services Indonesia |
Jalan Kesuma Bangsa no. 84 E, Menghadap Jl, Ambengan, Surabaya |
031-5470818 | 8:00am-6:00pm(Mon-Fri) | English and Indonesian | |
| Denpasar | PT. Acacia IT Services Indonesia |
PT Harrisma Dewata Jaya, JL Diponegoro 98, Pertokoan Kerthawijaya A6, Denpasar |
0361-233115 | 8:00am-5:00pm(Mon-Fri) | English and Indonesian | |
| Balikpapan | PT. Acacia IT Services Indonesia |
Mal Balikpapan Permai Blok F1/47, JL Jend Sudirman, Balikpapan |
0542-440970 | 8:00am-5:00pm(Mon-Fri) 8:00am -1:00pm (Sat) | English and Indonesian | |
| Makassar | PT. Acacia IT Services Indonesia |
CV Harrisma Ujung Pandang, JL. Gunung Lompobattang No. 3C, Makassar |
0411-315003 | 8:00am-5:00pm(Mon-Fri) | English and Indonesian | |
| Menado | PT. Acacia IT Services Indonesia |
RC Comp, JL R.W. Monginsidi 90, Malalayang, Menado |
0431-3307787 | 8:00am-5:00pm(Mon-Fri) | English and Indonesian | |
| Jakarta | PT Fujitsu Indonesia |
Wisma Kyoei Prince 14th Floor. Jl. Jend. Sudirman Kav.3-4 Jakarta 10220, Indonesia |
(62)21 570 9330 | (62)21 573 5150 | 8.00am - 5.00pm (Mon - Fri) | English and Indonesian |
| Jawa Timur | PT Fujitsu Indonesia |
Hi Tech Mall Lt. 2 Blok D, Jl. Kusuma Bangsa - Surabaya | (62) 231-5490072 | 8.00am - 5.00pm (Mon - Fri) | English and Indonesian | |
| Sumatera Utara | PT Fujitsu Indonesia |
Jl. Prof. H. M. Yamin No. 216E, Medan 20234 | (62) 61-30088165 | 8.00am - 5.00pm (Mon - Fri) | English and Indonesian | |
| Jakarta | NEXcomTech |
Setiabudi Building Atrium 1st Floor Suite 101D Jl. H.R. Rasuna Said, Kav.62 Kuningan, South Jakarta 12920, Indonesia | (62)21 521 0370 | (62)21 521 0364 | 9.00am - 5.00pm (Mon - Fri) 9.00am - 2.00pm (Sat) |
English and Indonesian |
| Jakarta | P.T International Komputer |
Komplex Agung Sedayu Blok H No 24, JL. Mangga Dua Raya, Jakarta 10743, Indonesia | (62)21 601 9950 | (62)21 6230 3775 | 9.00am - 5.00pm (Mon - Fri) 9.00am - 3.00pm (Sat) |
English and Indonesian |
| Surabaya | NEXcomTech |
JL. HR MUHAMAD 29 SURABAYA 60189 - INDONESIA |
(62)31 731 5151 / (62)31 731 5252 | (62)31 731 0641 | 9.00am - 5.00pm (Mon - Fri) 9.00am - 2.00pm (Sat) |
English and Indonesian |
| Surabaya | Hexagon Mobile Technology |
Hi Tech Mall, Lantai Dasar, Blok A1-4 Jl. Kusuma Bangsa 116 – 118 Surabaya | (62) 31 5477071 | - | 10.00am - 7.00pm (Mon - Sat) | English and Indonesian |
| Jakarta and Surabaya | For DESKPOWER TX Series , please contact the Helpdesk at (62) 215210370/ (62) 315670146 for support and appointment for on-site service. |
(62)21 521 0370 / (62)31 731 5151 |
(62)21 521 0364 / (62)31 731 0641 |
9.00am - 5.00pm (Mon - Fri) 9.00am - 2.00pm (Sat) |
English and Indonesian | |
Drop Off Centres
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Surabaya | Dynamis Mobile |
Indonesia Tunjungan Plaza IV Lt. III Unit 04, Surabaya, Jl. Embong Malang, No. 07 - 21 Surabaya 60261 Indonesia | (62)31 546 8239 | (62)31 546 8278 | 9.00am - 5.00pm (Mon - Fri) 9.00am - 2.00pm (Sat) |
English and Indonesian |
Malaysia
Customer Service/ Technical Support: 1800 883 309 Local Toll Free
(Service Centre’s Coverage - Alor Setar, Ipoh, KL, Klang, Kota Kinabalu, Kuantan, Labuan, Melaka, Miri, Muar, Prai, Sandakan, Segamat, Selangor, Sibu, Tawau and Telok Intan)
Service Centre Closure Dates
| Location | Name of Service Provider |
Address | Telephone | Facsimile/ Email | Business Hours | Language |
|---|---|---|---|---|---|---|
| Batu Pahat | Nation-Tech (Batu Pahat) Sdn Bhd |
No. 1-23, Jalan Maju 3, Taman Maju, 83000 Batu Pahat, Johor. | (607)433 6878 | Email: btpahat@nationtech.com.my | 9.00am - 6.00pm(Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Malay |
| Ipoh | Fujitsu Malaysia (M) Sdn Bhd (Service Centre/ Drop-Off Centre) |
32 Persiaran Greenhill, 30450 Ipoh | 1800 883 309 | (603) 2031 2722 Email: To Service Desk <servicedesk@my.fujitsu.com> |
9.00am - 5.00pm (Mon - Fri) | English and Malay |
| Johor Bahru | Fujitsu Malaysia (M) Sdn Bhd (Service Centre/ Drop-Off Centre) |
Lot MS-10, Level 4, Johor Bahru City Square (Office Tower), Jalan Wong Ah Fook, 80000, Johor Bahru | 1800 883 309 | (603) 2031 2722 Email: To Service Desk <servicedesk@my.fujitsu.com> |
9.00am - 5.00pm (Mon - Fri) | English and Malay |
| Johor Bahru | Fujitsu Malaysia (M) Sdn Bhd (Service Centre/ Drop-Off Centre) |
Level 4,IT Plaza,04-15, Skudai Parade,Jalan Skudai, 81300 Skudai,Johor | (607)554 4000 | (607)554 3322 Email: To Service Desk <servicedesk@my.fujitsu.com> |
10am- 8pm(Mon - Fri) 11am – 8pm (Sun) | English and Malay |
| Johor Bahru | Fujitsu Malaysia (M) Sdn Bhd (Service Centre/ Drop-Off Centre) |
03-13-C, Landmark IT Mall, 12,Jalan Ngee Heng, Mailbox 251,80000 Johor Bahru,Johor | (607)223 0112 | (607)226 0112 Email: To Service Desk <servicedesk@my.fujitsu.com> |
12pm – 8pm(Mon - Fri) Close on State Holiday and Major National Holiday | English and Malay |
| Kota Kinabalu | Fujitsu Malaysia (M) Sdn Bhd (Service Centre/ Drop-Off Centre) |
Level 5, West Wing, Wisma 2020, 18, Lorong Belia, Karamunsing, Kota Kinabalu | 1800 883 309 | (603) 2031 2722 Email: To Service Desk <servicedesk@my.fujitsu.com> |
9.00am - 5.00pm (Mon - Fri) | English and Malay |
| Kota Bharu | Fujitsu Malaysia (M) Sdn Bhd (Service Centre/ Drop-Off Centre) |
893-B, Jalan Sultanah Zainab,15050 Kota Bharu,Kelantan | 1800 883 309 | (603) 2031 2722 Email: To Service Desk <servicedesk@my.fujitsu.com> |
9.00am - 5.00pm (Mon - Fri) | English and Malay |
| Kuala Lumpur | Fujitsu Malaysia (M) Sdn Bhd |
Level 15, Menara Olympia, No. 8, Jalan Raja Chulan, 50200 Kuala Lumpur, Wilayah Persekutuan | 1800 883 309 | (603) 2031 2722 Email: To Service Desk <servicedesk@my.fujitsu.com> |
9.00am - 5.00pm (Mon - Fri) | English and Malay |
| Kuala Lumpur | Nation-Tech (Kuala Lumpur) Sdn Bhd |
Lot 16556, Jalan 20 Taman Kencana, Cheras 51600, Kuala Lumpur | (603)4280 6636 | (603)4280 5595 Email: ntkl_support@first.net.my |
9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Malay |
| Kuantan | Fujitsu Malaysia (M) Sdn Bhd (Service Centre/ Drop-Off Centre) |
A105-Ground Floor, Jalan Tun Ismail, Pusat Sri-Dagangan, 25000 Kuantan | 1800 883 309 | (603) 2031 2722 Email: To Service Desk <servicedesk@my.fujitsu.com> |
9.00am - 5.00pm (Mon - Fri) | English and Malay |
| Melaka | Fujitsu Malaysia (M) Sdn Bhd (Service Centre/ Drop-Off Centre) |
49-H, Jalan Ong Kim Wee, 75300 Melaka | 1800 883 309 | (603) 2031 2722 Email: To Service Desk <servicedesk@my.fujitsu.com> |
9.00am - 5.00pm (Mon - Fri) | English and Malay |
| Penang | Fujitsu Malaysia (M) Sdn Bhd (Service Centre/ Drop-Off Centre) |
Level 16, Unit 3 (The CEO ), NO: 31-16-3 Lebuh Nipah 5, 11950 Bayan Lepas, Penang | 1800 883309 Local Toll Free (604)6411 466 | (604) 6411450 |
9.00am - 5.00pm (Mon - Fri) | English and Malay |
| Petaling Jaya | Micro-D (M) Sdn. Bhd |
5.1, 5th Floor, Menara Lien Hoe, No. 8, Persiaran Tropicana, Tropicana Golf & Country Resort 47410 Petaling Jaya, Selangor | 1800 883 309 | (603) 2031 2722 Email: To Service Desk <servicedesk@my.fujitsu.com> |
9.00am - 5.00pm (Mon - Fri) | English and Malay |
Maldives
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Maldives | Villa Technologies Pvt. Ltd. |
Naaring, Service Centre Majeedhee Magu Henveiru, Male' Republic of Maldives |
(960)334 6644 | (960)334 6655 | 9.00am - 5.00pm (Sat - Thurs) | English and Dhivehi |
Myanmar
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Myanmar | Loi Heng International [Myanmar] |
No. 253 R11 Seikkanthar Street (Yangon), Kyauktada Township, Yangon, Myanmar | (951) 385 967 / (951) 398 163 / (951) 372 841 |
(951) 385 967 | 9.00am - 6.30pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Burma |
| Myanmar | KMD Company Limited |
174-182, Pansodan Str. (Middle Block), Kyauktada Township #11182, Yangon, Myanmar | 95-1-385077 | 95-1-385177 | 9.00am - 5.30pm (Mon - Fri) | English and Burma |
| Myanmar | KMD Company Limited |
131, 31st Str., Between 76th & 77th Str, Chanayetharsan Township, Mandalay, Myanmar | 95-2-64974 | 9.00am - 5.30pm (Mon - Fri) | English and Burma | |
| Myanmar | KMD Company Limited |
142, ThiriYadanar Shopping Complex Nay Pyi Taw, Myanmar | 95-67-420790 | 9.00am - 5.30pm (Mon - Fri) | English and Burma |
Nepal
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Nepal | SHTC International Pvt. Ltd |
Khichapokhari, Opposite Pashupati Plaza, Kathmandu, Nepal | (9771)4230248/
(9771)4231044 |
(9771) 4225474 | 10:30am - 6:30pm (Sun-Fri) | English, Nepali and Hindi |
New Zealand
Local Toll Free : 0800 288 283
Outside New Zealand : +64 9 571 2418
Service Centre Closure Dates
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Auckland | Tech Master Limted |
726D Great South Road, Penrose, Auckland | Local Toll Free: 0800288283/ (64)99846909 | - | 9am - 5pm (Mon - Fri) 9.00am - 5.00pm (Mon - Fri) | English |
Philippines
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Makati City | Fujitsu Philippines Inc |
Ground Floor, United Life Bldg, 837 A. Arnaiz Ave., Legazpi Village, Makati City, Philippines 1229 | (632)894 8685 (632)841 8488 |
(632)894 8550 | 8.30am - 5.30pm (Mon - Fri) | English and Filipino |
Singapore
Technical Helpdesk: (65) 62720088
Service Centre Closure Dates
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Singapore | AsiaPac Distribution Pte Ltd |
219 Henderson Road, #05-01, Henderson Ind. Park, Singapore 159556 |
(65)6272 0088 | (65)6278 3104 | 9am - 5pm (Mon - Sat) Operations on Saturday will be effective from 3-Mar-2012 | English and Mandarin |
| Singapore | QCD Technology |
No. 6 Tagore Drive, #04-04 Tagore Industrial Building, Singapore 787623 | (65) 65550500 | (65)6451 4420 | 9.00am - 5.00pm (Mon - Fri) | English and Mandarin |
| Singapore | For DESKPOWER TX Series , please contact the Helpdesk at (65) 6272 0088 for support and appointment for on-site service. | (65)6272 0088 | (65)6278 3104 | 9.00am - 5.00pm (Mon - Fri) | English and Mandarin | |
| *The Fujitsu Premium Care Centre will be relocated to our AsiaPac Customer Care Centre at 219 Henderson Road, #05-01 Henderson Ind. Park, Singapore 159556. Click here for location details. Our premises in Funan Digital Mall will cease operations from 25th of February 2012. | ||||||
Sri Lanka
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Sri Lanka | Gestetner Ceylon PLC (PQ215) |
248, Vauxhall Street, Colombo 2, Sri Lanka. | (95)11 772 5555 / (95)11 772 5566 / (95)11 772 5500 / 95)11 232 3826 / (95)11 232 3827 |
(95)11 254 1351 | 8.30am - 5.00pm (Mon - Fri) | English |
| Sri Lanka | SALA ENTERPRISES |
No. 81, Nugegoda Road, Papiliyana | (94)11 5577997 | (94)11 2820600 | 8.00am - 5.00pm (Mon - Fri) 8.00am - 1.00pm (Sat) |
English |
| Sri Lanka | SALA TECHNOMART |
No. 203, Castle Street, Colombo 08 | (94)11 5325577 | (94)11 5373714 | 8.00am - 5.00pm (Mon - Fri) 8.00am - 1.00pm (Sat) |
English |
Taiwan
Local Toll Free: 800 688028
Service Centre Closure Dates
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Chiayi | EPService Corporation |
No.463, Zhongxizo Rd., Chiayi City, 600, Taiwan | (886)5278 4222 | (886)5278 4555 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (1st & 3rd Sat) |
English and Mandarin |
| Guanghua | EPService Corporation |
No.20, Beiping E. Rd., Jhongjheng District, Taipei City 100, Taiwan (R.O.C.) | (886)22 341 6969 | (886)22 341 7070 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Mandarin |
| Henan | EPService Corporation |
1F., No.530, Sec. 4, Henan Rd., Nantun District, Taichung City 408, Taiwan (R.O.C.) | (886)42 380 5000 | (886)42 380 6000 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Mandarin |
| Hsinchu | EPService Corporation |
1F., No.9, Lane 379, Sec. 1, Jingguo Rd., East District, Hsinchu City 300, Taiwan | (886)3532 5077 | (886)3532 0092 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Mandarin |
| Hualien | EPService Corporation |
No.158, Guolian 1 Rd., Hualien City, Hualien County 970, Taiwan | (886)3831 2966 | (886)3831 2977 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Mandarin |
| Luodong | EPService Corporation |
No., 324-1, Guangrong Rd., Luodong Town, Yilan County 265, Taiwan | (886)3960 5007 | (886)3960 0969 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (1st & 3rd Sat) |
English and Mandarin |
| Minghua | EPService Corporation |
No.337, Minghua Rd., Gushan District, Kaohsiung City 804, Taiwan | (886)7552 0918 | (886)7554 0926 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Mandarin |
| Nanjing | EPService Corporation |
No.16, Sec. 5, Nanjing E.Rd., Songshan District, Taipei City 105, Taiwan | (886)22 749 1234 | (886)22 749 5955 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Mandarin |
| Ping Dong | EPService Corporation |
No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan | (886)87 344 771 | (886)87 344 802 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (1st & 3rd Sat) |
English and Mandarin |
| Tainan | EPService Corporation |
No.141, Gongyuan N. Rd., North District, Tainan City, 704, Taiwan | (886)6222 1666 | (886)6211 2555 | 9.00am - 6.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Mandarin |
| Taichung nova | EPService Corporation |
3F., No.510, Yingcai Rd., West District, Taichung City 403, Taiwan | (886)42 329 1388 | (886)42 329 1338 | 11.00am - 9.00pm (Mon - Fri) 11.00am - 6.00pm (Sat) |
English and Mandarin |
| Taoyuan | EPService Corporation |
5F., No.2, Nandong Rd., Pingjhen City, Taoyuan County 324, Taiwan (R.O.C.) | (886) 34393119 | (886) 34396589 | 9.00am - 8.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Mandarin |
| Zhonghe | EPService Corporation |
No.1, Lane 359, Sec.2, Zhongshan Rd., Zhonghe City, Taipei County 235, Taiwan | (886)23 234 0688 | (886)23 234 0699 | 9.00am - 8.00pm (Mon - Fri) 9.00am - 1.00pm (Sat) |
English and Mandarin |
Thailand
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Bangkok | Fujitsu Systems Business (Thailand) Ltd |
Unit 01-1, LG Fl., Exchange Tower, 388 Sukhumvit Road, Klongtoey, Klongtoey, Bangkok 10110, Thailand | (662)261 2700-4 | (662)261 2705 | 9.00am – 7.00pm (Mon – Sat) | English and Thai |
| Bangkok | Alliance & Link Corporation Co. Ltd |
33/4 the 9th Tower, 2nd Floor, Zone A Rama 9 Rd. Huaykwang, Bangkok 10310, Thailand | (662)685 8800 | (662)685 8999 | 9.00am – 5.00pm (Mon – Fri) 9.00am - 3.00pm (Sat) |
English and Thai |
| Bangkok | SVOA Public Company Limited |
131 Ratburana Rd, Ratburana, Bangkok 10140, Thailand | (662) 4625822/ 4625933/ 8167511 | (662) 4627111/ 4627119 (662)263 7880 |
08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Chonburi Branch | SVOA Public Company Limited |
53/125-126 Moo3 Sukumvit Rd., Bansuan, Muang, Chonburi 20000, Thailand | (6638) 796788-89 | (6638) 796813 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Ratchaburi Branch | SVOA Public Company Limited |
159/41 Petchkasem Rd, Namoung, Moung, Ratchaburi 70000, Thailand | (6632) 322030 - 1/(6632) 322034 -5 | (6632) 322030-1 ext 8 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Chiangmai Branch | SVOA Public Company Limited |
61/2 Sriphum Rd., Sriphum, Muang, Chiengmai 50000, Thailand | (6653) 224680-2 | (6653) 224680-2 ext 7 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Chiang Rai Branch | SVOA Public Company Limited |
814/5 Nongbua Rd , Robwiang, Muang, Chiang Rai 57000,Thailand | (6653) 600484/ (6653) 600401 |
(6653) 600335 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Phitsanulok Branch | SVOA Public Company Limited |
59/27-28 Srithumtraipilok Rd., Naimuang, Muang, Phitsanulok 65000, Thailand | (6655) 247361/ 247446-7 | (6655) 247500 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Khonkaen Branch | SVOA Public Company Limited |
5/1-2 Srijantr Rd., Naimuang, Muang, Khonkaen Branch 40000, Thailand | (6643) 241503/241925/ 244315/243988-9 |
(6643) 239323 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Nakhon Ratchasima Branch | SVOA Public Company Limited |
28 Chumpol Rd. Naimuang, Muang, Nakhon Ratchasima 30000, Thailand | (6644) 2433333/ 243920-1/243588 |
(6644) 233333 ext 25 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Ubonratchathani Branch | SVOA Public Company Limited |
292 Chanangkrun Rd., Naimuang, Muang, Ubonratchathani 34000, Thailand | (6645) 316849 - 51 | (6645) 316852 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Hadyai Branch | SVOA Public Company Limited |
577,579 Supasanrangsan Rd., Haadyai , Songkha 90110, Thailand | (6674) 262101-3 | (6674) 364062 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Surat Thani Branch | SVOA Public Company Limited |
97/20 Moo6 Chonkasem Rd., Makhamtia , Muang, Surat Thani 84000, Thailand | (6677) 281235-6 | (6677) 288822 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
| Phuket Branch | SVOA Public Company Limited |
156/19-20 Phang-nga Rd. Taladyai, Muang, Phuket 83000, Thailand | (6676) 232400-1/ 232412 | (6676) 232413 | 08.30am – 17.30pm (Mon – Fri) | English and Thai |
Vietnam
| Location | Name of Service Provider |
Address | Telephone | Facsimile | Business Hours | Language |
|---|---|---|---|---|---|---|
| Hanoi (North of Vietnam) |
MITEC JSC |
3rd & 4th Floors MITEC Building - Lot E2, Cau Giay Urban Area,Yen Hoa Ward, Cau Giay District, Hanoi | (844) 3769 1616 | (844) 3769 1617 | 8.00am - 5.00pm (Mon - Fri) | English and Vietnamese |
| Hanoi (North of Vietnam) | MITEC JSC |
298E Kim Ma, Ba Dinh District, Hanoi | (844) 3726 1873 | (844) 3726 1872 | 8.00am - 5.00pm (Mon - Fri) | English and Vietnamese |
| Ho Chi Minh City (South of Vietnam) |
MITEC JSC |
17 Giai Phong, 4th Ward, Tan Binh district, Hochiminh City | (848) 39483467 | (848) 39483464 | 8.00am - 5.00pm (Mon - Fri) | English and Vietnamese |
| Danang |
MITEC JSC |
51 Hai Ho, Hai Chau, Danang | (845) 11 353 2959 | 8.00am - 5.00pm (Mon - Fri) | English and Vietnamese |
