FUJITSU Retail Solution Market Place is a new omni-channel Point of Service (PoS) application that allows retailers to significantly increase revenue while reducing IT costs. FUJITSU Market Place achieves this by supporting enterprise-wide transaction and order fulfillment to deliver a consistent and seamless buying experience to your customers across traditional point of service, online and mobile channels.
FUJITSU Market Place breaks down the barrier between orders and in-store shopping by combining both in a single transaction. For your customers, this means consistent pricing, promotions and customer experience whether online, in-store or using a mobile device. Your sales associates can transact business with customers through a single application rather than switching between PoS and online order fulfillment. This makes the operation quicker, easier to learn and more likely to be accurate. Ultimately, this provides increased profitability for retailers by reducing ‘dropped baskets.’
To address the challenges of improving customer service and enterprise efficiency, FUJITSU Market Place works across the entire enterprise, fulfilling all channels and offering a range of deployment models to meet each retailer’s different needs and budgets, not to mention business and timing priorities.
FUJITSU Market Place enables retailers to simplify and improve customers’ shopping experience. The solution helps retailers build long-term personal relationships that customers value. Whether browsing online, asking questions in a call center, confirming choices by smartphone, or ordering in-store on a tablet PC, the platform delivers continuity across channels. The solution also helps sales associates quickly access consistent, real-time data.