Fujitsu Human Motion Analytics for Trust

Cutting-edge image analysis AI for highly accurate crime prevention and fraud detection

Fujitsu Human Motion Analytics for Trust (HMA for Trust) is a core solution that streamlines verification operations, helping customers to grow their businesses and solve social issues with previously unthinkable approaches, visualization, and insights. HMA for Trust enables to make better decisions and transform business model through data-driven processes.

Accurate real-time view of self-checkout behavior, coupled with scan data, enable sustainable store management

Loss rates (including shoplifting or fraud by consumer and store staff) is around 1-3% of store revenue. Especially loss rate of self checkout which is getting popular in grocery stores is higher compared to traditional cashier.Under these circumstances, while there is a demand for mechanisms to create a system to control the loss ratio, employees are burdened with numerous tasks, including dealing with customers, on-site check and surveillance camera footage, analyzing data and responding to the new system.

Fujitsu Human Motion Analytics for Trust prevents fraud at self-checkouts in stores,
helping to prevent loss in stores and supporting store employees.

  • Reducing loss from self-checkout fraud
    Identification and proactive prevention of Customer fraud by AI triggered soft interventions​
  • Management Cost saving
    Minimize employee administrative tasks (up to 50% or more reduction in time spent reviewing self-checkout video)
  • Improving Consumer satisfaction
    Highly accurate fraud detection by matching self-checkout video with POS data, reducing unnecessary interference at self-checkout

Functions

HMA for Trust is an all-in-one solution suite that increases the reliability of verification operations and supports workers engaged in verification tasks. Leveraging Fujitsu Uvance's cutting-edge video analysis AI, "FUJITSU KOZUCHI for Vision," this service provides highly accurate information and data-driven processes, enabling customers to make advanced decisions and transform their business models.

Features

HMA for Trust combines both camera and POS data, matching customer behavior with scanned merchandise data to prevent/detect fraud.Fujitsu's proprietary technologies for self-checkout video analysis and POS data analysis from camera data enable real-time consumer fraud detection and data-based fraud verification by self-checkout supervisors.

Fujitsu Human Motion Analytics for Trust

  • Fraud prevention and detection for self-checkout users
  • Dashboard for self-checkout managers
  • Category Recognition of Objects
  • Self-checkout video analysis
    • Fujitsu Data Intelligence Basic
      Fujitsu Kozuchi for Vision
    • Easy-to-deploy AI technology that can recognize various human behavior from video images
    • Object category recognition
    • Monitoring consumer behavior at various retail brands in Japan
  • Cross-referencing multiple data sets
  • POS data analysis
    • Fujitsu Profit Protection for Self Checkout
    • Preventing Loss at Self Checkout by linking Real-Time Analysis with AI Cameras and Scanning Data
    • Protection of store sales and profits through loss prevention
    • Improve store productivity and consumer shopping experience
  • Quick and easy deployment by installing the software on existing surveillance cameras and PCs/tablets.

Use case

Cash register fraud detection

    • Challenges
      • To understand clearly overall trends in fraud detection and trends by each store
    • Solutions
      • In an edge computer environment, the number of illegal register users is output as statistical information using behavior analytics AI (*)
      • Output information is aggregated to the cloud, and the number of cashier fraud cases for each cashier is totaled
    • Effect
      • Fraud detection data visualization by each store
      • Improved sales profits by enhanced fraud detection measures
  • (*) : Please consult separately regarding the introduction of behavior analysis AI.
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