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University of Jyväskylä
Transforming educational support with ServiceNow
Customer
Finland’s University of Jyväskylä is ranked among the top three percent worldwide and its naturally beautiful campus is home to a dynamic multidisciplinary research university – an open and collaborative community of almost 2,600 experts and 14,700 students. The university’s vision is to be a global leader in the study of learning, wellbeing, and basic natural phenomena, reshaping competence to build a sustainable society.
Challenge
University of Jyväskylä needed a modern ITSM platform and an experienced implementation partner.
Solution
- Fujitsu designed, implemented, and supported ServiceNow ITSM environment with self-service portal