Nilfisk
Enabling accurate asset management
Customer
For over a century, Nilfisk has provided reliable cleaning solutions and quality cleaning products that provide a safer, more productive and cleaner environment for millions of companies and private homes around the world. It has sales companies in more than 40 countries and its products are sold in more than 100 countries.
Challenge
Nilfisk relied on disparate spreadsheets to monitor the location and condition of thousands of on-loan tools. This led to time-consuming data entry, duplication of effort and a lack of real-time visibility across its inventory. It needed a flexible asset management solution to streamline its supply chain.
Solution
Nilfisk selected Fujitsu based on its deep experience with ServiceNow to deploy Nuvolo, an Enterprise Asset Management (EAM) platform, which provides a seamless digital workflow and a single system of record, and integrates seamlessly with its existing Enterprise Resource Planning (ERP) and service desk platforms.
Outcomes
- Nilfisk and third-party vendors can track the location and condition of tools in real time, enabling better customer service
- Predictive maintenance ensures maximum uptime and productivity
- Total visibility of inventory and richer data enables smarter decision-making
- Repairs are more efficient, with tickets automatically generated through ServiceNow
