Fujitsu’s Global Delivery Centers are strategically placed to follow the sun. One of these Global Delivery Centers is located in Lisbon, traditionally a center of diversity and gateway to the world. From here our Service Desk teams support customers around the world, keeping their businesses running, 24/7. In this video, Sofia Barbosa, Service Delivery Manager, and Neeki Tamang, Team Manager, explain how lean processes, global service standards and our customer-centric approach are not just solving problems, but preventing them from happening in the first place.
Our Global Delivery Centers support over 30 different languages in 70 countries, around the world as a part of our wider services portfolio. The services portfolio comprises of data centre, network and end-user services and leverages Fujitsu’s global resources with over 100 Data Centers, 1,032 Service Centers and 30,000 services professionals.