"Dublin City Council is very happy with the work Fujitsu has done and the functionality it now has in its Environment & Transportation Department."
Dublin City Council
Dublin City Council (DCC) is the authority responsible for local government in the city of Dublin in Ireland. It is responsible for housing and community, roads and transportation, urban planning and development, amenity and culture and environment in this city of over half a million residents. The Council has 63 elected members, circa 5,500 employees and is the largest local council in Ireland.
Dublin City Council relied on a variety of legacy systems to record the status of important assets, involving significant levels of manual intervention. It wanted to find a smarter way of managing its assets with total real-time visibility.
Fujitsu in conjunction with Pitney Bowes configured and deployed the Confirm Software Solution in the Environment & Transportation Department and integrated it with the Council’s customer service (CRM) solution as well as a number of other systems.
Read the full Dublin City Council case study (2.37 MB /A4, 2 pages)