DEPFA build an entire IT Infrastructure from scratch with Fujitsu IT Products and Managed Infrastructure Services

"We have ensured operational stability while radically restructuring our cost base without compromising quality of service. Our IT platform is now flexible and scalable ensuring DEPFA can meet business requirements and build for the future, in partnership."

Michael McGillicuddy, Head of IT, DEPFA

The customer

DEPFA is a Dublin-based bank with a network of international subsidiaries, including New York, Tokyo and Luxembourg, which specialises in providing financial services to the public sector. The company was originally founded in Prussia in 1922 and as of 19 December 2014, it became a 100 per cent subsidiary of FMS-Wertmanagement AÖR.

The challenge

With the prospect of separation from its parent company, as mandated by the German government, DEPFA needed to build its own IT operating platform from scratch, covering all infrastructure aspects, data centre, telephony, networks and application support and development functions to support banking applications for trading and payments.

The solution

The company partnered with Fujitsu and local financial application specialist First Derivatives to design and deploy an entirely new IT architecture with data centre services in Germany, local and nearshore application support, helpdesk support in Poland, a secure Global WAN service and a desktop refresh for users in all global offices.

The benefit

Standardised IT operations enable cross-functional management for better performance
Centralised console provides total visibility of every IT element for improved management
Efficient and cost-effective infrastructure delivers business-critical applications globally without compromising quality of service
For applications support, the onsite, local and near-shore resources ensure a responsive and optimised SLA-based operating model